Customer Service Relations

Steven D. Halpin

Taylor Mill, Kentucky 859-***-**** ***************@*****.*** www.linkedin.com/stevenhalpin915

PROFESSIONAL SUMMARY

Experienced and determined professional seeks a professional position with room for advancement. Utilizing excellent creativity, a variety of lived experience and diversified skill set to contribute to goal achievement. With a high level of interpersonal skill, a deep commitment to upholding the company’s exceptional customer service and contributing to the agency’s overall growth.

KEY SKILLS

Dependable, organized, and detail oriented

Superb Customer relation skills

Highly developed communication, sales, and telephone skills

Effective Interpersonal Skills

Impeccable integrity and respect for confidential information

Accurate shift scheduling for up to 500 employees

Excellent word processing skills (Microsoft Suite and Payroll Software)

PROFESSIONAL EXPERIENCE

Independent Contractor - United Media Solutions. (Cincinnati, OH)

Responsible for inspecting buildings and necessary repairs at corporate location

Meet with City officials to maintain permits

Report directly to owner/CEO

Maintain building to all OSHA and Safety regulations and standards..

Sales Promoter – Direct Demo, LLC (Florence, KY)

Promoting product to general public

One on One sales presentations

Ensure current customer retention and build strong new client base

Utilize interpersonal skills to maintain and expand company network

Owner/Operator - Halpin Construction (Taylor Mill, KY)

All aspects and phases of construction, remodeling and repair to make the client’s dreams come to life

All aspects of running the business

Contracting, Customer Relations and Maintaining Customer Base

Mixologist - Montgomery Inn (Montgomery, OH)

Provide exceptional customer service

Control Inventory and Drink Engineering

Customer Relations Specialist – Jeff Thomas Catering (Ludlow, KY)

All aspects of providing guests an excellent experience

Customer Relations Specialist/Management -The Mike Fink Restaurant (Covington, KY)

Performed all duties to ensure success

All aspects of ensuring an excellent guest experience

Corporate Store Manager - Snappy Tomato Pizza (Independence, KY)

Performed all duties to ensure success

All aspects of ensuring an excellent guest experience

Troubleshoot and correct failing stores

Implement and track marketing strategies

Human Resources and Training

Maintaining Corporate standards, goals and values

EDUCATION

High School Diploma Holmes High School (Covington, KY)

Cyber Security

Northern Kentucky University

(Highland Heights, KY)

Note:

In complete transparency I want you to know upfront that I do have a criminal history from before I became a Christian. It's my hope that you will judge me for who I am today and not the mistakes I have made in my past. Thank you for your time, understanding and consideration

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