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Customer Service, Visual Merchandising, Sales, Management

Location:
Portland, OR
Posted:
November 30, 2023

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Resume:

VINCE WUCHERER

831-***-**** ~ ad1lf3@r.postjobfree.com

**** ** ******* ***** ********, OR 97212

Professional Experience

COMMUNITY WAREHOUSE ESTATE STORE, Portland, OR 2018-2023

MANAGER

Source, research, clean, repair and price merchandise to sell.

Active selling and daily visual merchandising of store inventory.

Customer service, staff and volunteer management.

NEST SHOWROOM, Portland, OR 2016-2017

SHOWROOM MANAGER

Sales to Interior Designers of fabrics, wallpaper, furniture, rugs and lighting.

Create product orders, invoices and purchase orders for designers’ purchases.

ICING ON THE CAKE, Los Gatos, CA 1996-2015

GENERAL MANAGER

Operations and Visual Merchandising

Baked daily while training, directing and collaborating with a 10-member baking team.

All buying, pricing, visual merchandising and selling of large retail gifts department.

Managed 45 diverse staff members, teaching them baking, multitasking, efficiency and customer service skills.

Developed new products and managed quality control, while setting daily production levels.

Daily decision-making and problem solving regarding all phases of operations, collaborating with the owner.

Created marketing ideas and promotions.

Systems development and space planning.

Staff Management & Development

Interviewed and hired employees for their skill sets, team building and potential and long-term viability.

Developed staff through supportive weekly meetings, employee reviews and goal setting.

Trained, scheduled, and coached employees daily.

Delegation and prioritizing of duties for all departments.

Assisted in the implementation of employee safety and food safety guidelines.

Customer Service and Sales

Interacted daily with customers, actively listening, problem solving and selling.

Hired, trained, reviewed and developed an effective and courteous customer service staff.

AT HOME INTERIORS STAGING Santa Cruz, CA 2007-2015

Designed and created inviting interiors for real estate agents and home sellers.

Education

Asheford Institute of Antiques Certification 2020

Heritage School of Interior Design Certification 2016

Interior Re-Design Certification 2008

California Culinary Academy, Associates in Baking and Pastry 1995

University of Wisconsin, Whitewater, WI – Bachelor’s Degree Marketing 1987



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