Glenda Rector
Dispatcher - Pat Salmon and Sons
Orange Park, FL 32065
*********@*****.***
Knowledgeable Dispatcher with [12] years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes
and prioritizing calls.
Ability to work independently and as a team player. Ability to communicate effectively with all levels of the organization, including customers, vendors, and co-workers.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Driver Manager
10 Roads Express - Jacksonville, FL
May 2021 to Present
Flex Driver
Amazon.com - Jacksonville, FL
August 2020 to Present
Lead Dispatcher
Omega-Mile - Jacksonville, FL
June 2019 to Present
Performs Lead functions such as staffing, scheduling and assigning work, providing insight to the communications Director for performance evaluations, and disciplinary actions up to and including written reprimands.
Dispatcher
Pat Salmon and Sons - Jacksonville, FL
September 2012 to May 2019
Oversaw scheduling for the day-to-day activities of 400 transportation employees. Dispatch Assitant
Pat Salmon and Sons - Jacksonville, FL
September 2012 to May 2015
Provided dispatch support, and routed all calls to dispatch and management in a timely manner.
Warehouse Associate
JcPenney Logistics - Statesville, NC
January 1995 to June 2006
Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
Received deliveries and processed all incoming shipments by scanning packages and updating orders in system.
Education
High School Diploma
Penn Foster Career School - Scranton, PA
2009
Skills
• Customer Service (10+ years)
• Dispatch (10+ years)
• Dispatching (10+ years)
• Logistics (7 years)
• Call Center (10+ years)
• Management (10+ years)
• Computer literacy (10+ years)
• English (10+ years)
• Microsoft Office (10+ years)
• Data Entry
• Microsoft Outlook (10+ years)
• Typing (10+ years)
• Multi-line Phone Systems (10+ years)
• Phone Etiquette (10+ years)
• Freight Experience
• Team Management (10+ years)
• Driving
• Delivery Driver Experience
• Microsoft Word (10+ years)
• Office Administration (6 years)
• Shipping & Receiving (7 years)
• Clerical Experience (10+ years)
• Microsoft Excel (10+ years)
• Front Desk
• 10 Key Data Entry (10+ years)
• Warehouse Experience (7 years)
• Computer Skills (10+ years)
• Accounts Receivable (2 years)
• Payroll (2 years)
• Accounts Payable (2 years)
• Office Management (10+ years)
Certifications and Licenses
Driver's License