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Customer Service Sales Associate

Location:
Bronx, NY
Posted:
November 30, 2023

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Resume:

Malachi Dilworth

Sales Associate

s

347-***-**** = ad1lb2@r.postjobfree.com @ Bronx, New york 10455

EXPERIENCE

DOORMAN] PORTER, New York, New York

Imperial house, December 2022-Present

Monitored CCTV cameras to detect any suspicious activities or behavior.

Demonstrated excellent customer service skills while interacting with patrons.

Guided patrons to exits or provided other instructions or assistance in case of emergency.

Responded promptly to emergency situations and reported incidents immediately to management team

Prepared daily reports documenting any incidents or violations observed during shift.

Provided assistance to disabled persons who visited the premises,

Interacted with residents and guests, answering questions about building rules and regulations and handling

emergencies.

Contributed positively towards a safe environment for both employees and customers alike.

Utilized tactful communication techniques when dealing with difficult customers.

PREP COOK, Bronx, New York

Boston market, February 2021-October 2022

Prepared soups, salads, and sandwiches.

Maintained clean, organized cook station in compliance with company standards, procedures, and sanitation

requirements.

Regulated temperature of ovens, broilers and grills.

Complied consistently with standard portion size, cooking methods and kitchen rules and policies.

Effectively communicated with team members and management regarding tasks or issues related to the kitchen

area.

Adapted quickly to changing work environments while ensuring adherence to hygiene standards.

Prepared food items using quality predetermined method in quick and consistent manner.

Took orders from customers and prepared items requiring short preparation time.

Maintained an accurate inventory of supplies needed for daily operations.

Adhered strictly to established policies and procedures when preparing meals for customers.

Efficiently managed waste disposal processes while minimizing costs associated with disposables.

Performed additional duties as assigned by the executive chef or head cook within specified timeframes.

Provided support in training new staff members on job duties related to the prep cook position.

Demonstrated ability to follow instructions accurately while adhering to safety protocols.

MANAGER OF FOOD PREPARATION, Bronx, New York

Yankee stadium, January 2019-June 2022

Directed daily operations in the kitchen including scheduling shifts, assigning tasks, and overseeing meal

production processes.

Assisted in resolving customer complaints related to food quality or service issues.

Established efficient systems for ordering supplies and managing inventory.



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