Administrative Assistant Customer Service

FRANCIS GABOTERO

Bagtic, Mabinay, Negros Oriental

***************@***.*** / 094********

OBJECTIVE:

• To harness and sharpen my abilities which I can use to improve myself and the company I am working for. Be in a productive environment where great development both for professional and career development lies ahead.

WORKING EXPERIENCES:

• Ligare Incorporated Philippines

Home Health Care Virtual Administrative Assistant

March 31, 2022- July 01, 2023

Handle administrative work like generating reports as to teams’ progress, manage and reconcile faxes and emails and handling inbound and outbound calls.

• Peak Outsourcing Dgte.

Records Retrieval Specialist

January 25, 2021 – March 15, 2022

Do outbound call to medical facilities to expedite records requests that will be used for perusal injury litigation cases in the US.

• Calltend

Real Estate Virtual Assistant

May 10, 2020 – November 10, 2021

Do cold calling to generate leads who are willing to sell their properties or buy additional properties. Collect and gather information from leads in regard to the conditions of the properties for my clients to have the information as basis for their offer ranges.

• Qualfon Dumaguete

Customer Service Representative

May 02, 2018 – April 29, 2020

Cater concerns of the customers and provide resolutions that fit their needs. Logical and informative is a medium to educate the customers as to the concerns, technicalities encountered, service orientations, and most importantly offering the best resolutions that address directly their matters of calling. Being understanding and patient is a virtue in giving proficient customer service.

EDUCATION:

• Central Philippines State University

Bachelor of Secondary Education Major in Mathematics Camingawan, Kabankalan City, Negros Occidental

June 2018 – August 2022

• Bagtic National High School – Senior High

Humanities and Social Sciences (HUMSS)

Bagtic, Mabinay, Negros Oriental

June 2016 – April 2018

• Bagtic National High School – Junior High

Bagtic, Mabinay, Negros Oriental

June 2012 – March 2016

• Bagtic Elementary School

Bagtic, Mabinay, Negros Oriental

June 2006 – March 2012

CHARACTER REFERENCES:

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