Mckayla Engleton-Riley
***-** ******* ******, *******, NY, 11433
929-***-**** :: ad1l70@r.postjobfree.com
SUMMARY
Performance-driven professional with over six years of experience in customer service and a passion for organizational development. Adaptable professional recognized by peers for efficiency, problem-solving skills, and quality of work.
EXPERIENCE
Marsh McLennan, New York, NY - SUMMER TRAC ASSOCIATE 2022-2022
Healthcare & Life Sciences Casualty Insurance Placements
Actively participated in knowledge transfer of risk management and insurance basics, while gaining exposure into the industry’s leading insurance broker
Engaged in a number of networking opportunities with leadership, colleagues and clients
Conducted and presented a risk analysis of a prospective client, including risk exposures and suggested Marsh solutions
Demonstrated teamwork and interpersonal skills while conducting a group risk analysis of a prospective client, leveraging both internal and external resources.
Chipotle Mexican Grill, Jamaica, NY CREW MEMBER 2021-2022
Improved workplace efficiency and throughput by training new staff members in procedure for serving customers.
Stimulated positive overall customer morale by ensuring quality through maintaining facilities.
Marsh McLennan, New York, NY – SUMMER ANALYST 2021-2021
Life Sciences Casualty Placement
Executed update of Environmental Claims analysis tables and charts in order to better assess Environmental Risk.
Demonstrated understanding of broking process as well as Marsh applications in the Life Sciences division through FRPS and identifying appetite through assisting on Renewals.
Expedited research of potential companies that Marsh was interested in pursuing.
Target, Valley Stream, NY -TEAM MEMBER 2018-2021
Improved workplace efficiency and throughput by training new staff members in workplace procedure for serving customers.
Improved overall customer morale by ensuring quality through planning supply use per demand and maintaining machines.
NYPD Explorers, New York, NY – DEPUTY CHIEF 2011-Present
Pioneered training regimen and citywide community service opportunities for over 3,000 members of the program.
Restructured the promotional exam protocol to be more inclusive and fairer for members of the program.
Trained over 600 members in competition scenarios locally and nationally.
EDUCATION
York College, Jamaica, NY
B.A. In Anthropology, Minor in Accounting, May 2023
Bayside High School, Queens, NY
High School Diploma, Advanced Regents Certification