Reynaldo
Melendrez
Von Ormy, TX 78073
210-***-**** Cell
ad1l6h@r.postjobfree.com
EXPERIENCE
I have internet 1000Mbps
Work remote is ideal due to my proficiency in account security and technical support. Excellent in maneuvering soft skills, critical thinking, and building customer rapport to distinguish the cause of our clients’ issues.
Sun loan
San Antonio, TX — Collections specialist
August 2015 - October 2021
Customer collections representative
Pilot Flying J
San Antonio, TX — Cashier
August 2015 - October 2019
Cashier and maintenance for overnight
Operating a register, greeting customers face to face, food handling and TABC CERTIFIED CURRENTLY
Volt/Vmc (Apple tech support/Account securityT1)
San Antonio, Tx — Tech support and account security November 2013 - February 2015
Inbound technical and account security for Apple
customers as well as occasionally upselling AppleCare insurance for members.
SKILLS
Collections
Customer service
Retail
Account security
AWARDS
LANGUAGES
English
Spanish
EDUCATION
Miller-Motte Chattanooga Online, Tennessee — Bachelor’s in Cybersecurity
May 2023- Present
Currently enrolled Full time