LaRhonda *. Taylor

*** *. ******* ****

Arlington, TX 76010

937-***-****

‘Qualifying Experience & t 1B

Quality Assurance lead/trainer- Implement quality procedures for products, safety, environmental and

health protocols. And promote, assure and adhere to all complete regulatory compliance with Federal

and State laws. Regular quality inspections, data & records updates and weekly and monthly audits. Test

product to get a better assessment of quality from public, by mailing samples and getting feedback on

product and opinions .Aide in training of new staff on company policies and procedures base on Values,

Excellence, Safety and goal setting, Use Microsoft Office systems for data accuracy, reports and updates:

Excel, Microsoft Ward Data sheets, and emails to update Supervisors and staff on current inspections for

company, federal and states regulations. State Case Manager trained and certified processed state

services for public and evaluated life issues and quality of life-health. Maintained data and reporting by

inspection.

Professional Experiences:

Bianco Brain and Spine- (Temp) Patient’s insurance- Referral Coordinator: Sept 2021-Mar 2022-

Pracess all insurance and referrals for patient. Verifying —Updating Insurance Status and coverage.

Contacting State funded insurances, processing Patient for surgery with Referral verification and

documentation through hospital service systems. Contacted other Providers for DOS and EOBs and update

ent information, keeping an Excel sheets on history, billing and DOB with Specialist. Quarterly

Quality check report is submitted to Supervisor with data and updates on patient's concerns and current

‘Obligations.

Kohl's Manufacturers /Stores — (Temp) Quality Lead/Sort: Sept 2019 -Aug-2021 Maintain and accurately

complete daily and weekly audits, reports-end the shift reporting. Main current data on test products that

were mail to public for opinion surveys. Inspect product before shipping, process returned product from

customers and perform audit checks on current product. Inspect toxir products {products with batteries

and other liquids) to ensure proper shipping/labeling and assured it meets all

Federal/State regulations. Submit daily reports and maintain data through Microsoft Systems Excel and

Company Data base to Shift Supervisor.

Gintas Uniform Company-Shipping Inspector/ CSR to Clients/Assist Nov 2018- April 2019 to Manager of

Shipping /Marketing

Dept. Inspect/Process Client's orders before shipping and assure Quality and accuracy of orders and

shipping labels. Correct all shipping order errors and contact Client to confirm corrections. Maintain

Company data on current Inspections through Data System, Conducting Safety equipment audits, award

staff for Quality Safety training annual certification and lunch. Aide with Customer Service Dept-for back

Orders, Customer Service calls and corrections.

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