Customer Service Information Technology

Christiane Hajj

**** ******* **** **, ******* PA 19606; 484-***-****; *********@*****.***;

Https://linkedin.com/in/christiane-hajj

SUMMARY OF QUALIFICATIONS

Enthusiastic person with lots of energy, communication skills, and a caring character. EDUCATION

Reading Area Community College 2023-

Information Technology, AAS

Related Coursework: Informational system, Help desk Reading Area Community College 2021-2022

Accounting, AAS

Related Coursework: Business Communications - Principles of Management - Financial Accounting – Managerial Accounting – Intermediate Accounting – Business Law – Accounting Information System – Business Math – Microeconomics – Microcomputer (Word, Excel, Powerpoint, Access) – Payroll - English Composition -Spanish Startford Career Institute 2007-2008

Daycare Management

Lebanese University 1994-1998

French Language and Literature

PROFESSIONAL EXPERIENCE

Service Electric Cablevision April 2021 – Present

Customer Service Representative.

• Billing

• Opening and Closing Account

• Troubleshooting Equipment/ Technical Support

• PPV Reports

• Technical Writing

Michael’s Stores, Wyomissing, PA 19610

Customer Experience Manager April 2018 – August 13, 2020

• Manage employees and assign task to them

• Provide a good customer service and educate employees

• Handle deposits and close registers

Michael’s Stores Wyomissing, PA 19610 January 2018 – April 2018 Cashier and sales representative

• Handling registers

• Keeping my area clean and neat

• Doing returns and recovery

Club Gaulois, Reading PA

Daycare Manager 2017-2018

• Provided care and education for kids

• Assured that customers were satisfied

• Managed the payroll and payments

Notre Dame School, Beirut Lebanon

French Educator 1998-2003

• Taught the French Language for kids ages six to twelve Skills and Activites

• Fluent in Arabic, French and English

• Have 4 levels in Spanish Language

• Expert in Excel

• Love Hiking and outdoor living

• Enjoy Theaters and classical shows

• Member of NSLS

• Named for President’s and dean’s List at RACC

Training

Personal Designer Overview, Michael’s Stores, March 2020

Contact this candidate