Rebecca Witherell Murfreesboro, TN 317-***-**** ad1l0e@r.postjobfree.com

25+ years experience in strengthening the objectives of my employer, executive administrative duties, managing sales force, overseeing fundraising, as well as performing many duties in the financial retail industry.

My objective is to seek and secure a position that will lead to a lasting relationship with a well-established, respectable, renowned organization that maintains a stable environment, and allows one to build a career and future for success.

TouchPoint

6-2023- Present - Housekeeping, Provides quality customer service to customers by providing one-on-one attention to detail. Sweeps, scrubs, mops and polishes floors. Vacuums carpets, rugs and draperies. Shampoos carpets, rugs and upholstery. Dusts and polishes furniture and fittings. Cleans metal fixtures and fittings. Empties and cleans trash containers. Disposes of trash in a sanitary manner. Cleans wash basins, mirrors, tubs and showers, Wipes down glass surfaces. Makes up beds and changes linens as required. Realigns furniture and amenities according to prescribed layout. Responds to guest queries and requests. Responds to calls for housekeeping problems, such as spills and broken glasses. Contributes to team efforts; exhibits professionalism with customers, fellow associates and others. Performs other duties as assigned

Mid-Ten Appraisals

7-2019 - Customer Service, Review/Accept all Appraisal Assignment Orders, Building Excellent and Promoting with clients within Tennessee. EX: Real Estate Agents, Builders, Bank/Mortgage Companies, Attorney's and Residence. Oversee from the beginning of accepting an order to the uploading of the appraisal report.

Mary Kay Cosmetics

2001- Present; Senior Independent Beauty Consultant- Customer Service, Promising and product order delivery, Community relationship building, Educate individuals on good skincare routine, specific skincare regiment (acne, dryness, etc.), Customize glamorous color/look, Team-building, Encourage self-confidence, Team motivation, Team and clientele inspiration, Provide support to companies fighting cancer, Building and promoting cancer awareness, Provide support to domestic violence shelters.

Johnny Rockets- Bluegrass Outlet Mall- Simpsonville, Kentucky March 2018-June 2018; Server/Customer Service/Greeter- Accountable for providing outstanding guest satisfaction, Strong understanding for maximizing sales and profit, Motivate staff members through consistent and continual development Reason for leaving: Spouse's employment relocation

Bob Evans- Simpsonville, Kentucky

June 2017-March 2018- Server/Customer Service/Greeter- Accountable for providing outstanding guest satisfaction, Strong understanding for maximizing sales and profit, Motivate staff members through consistent and continual development Reason for leaving: Business closed

Old Stone Inn- Simpsonville, Kentucky

2016- October 2017- Server/Customer Service/Greeter- Accountable for providing outstanding guest satisfaction, Strong understanding for maximizing sales and profit, Motivate staff members through consistent and continual development

Reason for leaving: Business closed

Lincoln Square Pancake House- Simpsonville, Kentucky

March 2008- March 2014- Manager/Server- Accountable for providing outstanding guest satisfaction, Strong understanding for maximizing sales and profit, Motivate staff members through consistent and continual development, Responsible for assisting local marketing of restaurant, Varied & steady regular customer base, Utilize & maximize method of operations, monitor front of house, Manage staff schedule, Handle customer satisfaction/Issues, Manage open & closing duties for the restaurant, Place orders for product, Accounts payable and receivable, create and coordinate events to achieve profit growth and community support. Reason for leaving: Business closed

Conti-Mortgage Company- Indianapolis, Indiana

June 1991- January 2008- Processor and Originating- Process mortgages, beginning to end, Communicate with insurance companies, Communicate with county offices, Communicate with title companies, Customer service, Build and achieve business relations, Community networking, Create and coordinate events to achieve community support. Reason for leaving: Business closed

Perry Township Trustee's Office- Indianapolis, Indiana

January 1987- May 1991- Payroll Assistant/Accounts Payable and Receivable- Process account payables and receivables for township, Process payroll for 114 employees, Duties of Trustee's Office, Incoming calls, Incoming and outgoing mail, Create and coordinate events to achieve community support. Reason for leaving: Trustee's term ended

IU Medical Center Indianapolis- Indianapolis, Indiana

May 1984- May 1987- Accounts Payable and Receivable- Insurance billing to include Medicare and Medicaid, Process State Hospital Claims for the State of Indiana, Process all inmate claims for the State of Indiana. Reason for leaving: better benefits and income

EDUCATION AND CERTIFICATION

1991-1996- Lincoln Land Community College- Certification Business/Supervision 1983-1984- Professional Career Institute- Certification Business/Supervision Perfecting Your Professionalism

Building and improving Relationships Effective Techniques of Management and Supervision. Communication Skills/Team Play / Leadership Skills.

SKILLS

Customer Service Skills, Team Motivator, Team Player

Management Skills, Typing/Keyboarding Skills, Goal Oriented Microsoft Excel

Professionalism Multi-tasking Problem Solving Outgoing Personality Microsoft Word Attention to Detail Fast-paced Learning

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