Brandon Graves

870-***-**** ad1kxg@r.postjobfree.com

Summary

US Veteran with a disciplined Militant background. A passionate and hardworking Customer Service Representative with experience fulfilling specific requests, following orders and someone who thrives in challenging situations. Fully capable of working with minimal supervision and in a team collaboration environment. A great chef with several years of experience preparing meals for large groups with a proven track record of improving efficiency, profitability and professionalism while creating unforgetable experiences for the valued customer. Skills

Customer service, Computer literacy, Food service, Communication skills, Restaurant experience, Time management, Guest services, Innovation, Leadership Experience, Team-Oriented, Results Driven, Hospitality, Cashier Accounting, Strategic Planning, Discipline, Integrity, Organizational Skills Experience

High End Delivery Denver, Colorado

Courier Driver 09/2021 - 07/2022

Responsible for verifying that the product has been properly packaged and matches the customer's order. Verifying that the customer receiving the product's identity matches the manifest. Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the company issued equipment.

Maintaining Customer Satisfaction

FedEx El Dorado, Arkansas

Package Handler 10/2020 - 12/2020

Responsible for safe handling of packages and mail. Matching shipping numbers to appropriate vehicles for shipment Prepares packages for delivery using scanners, handheld printers, and packing materials. Loads and unloads packages at the warehouse.

Sorts packages and stacks them on pallets.

Adheres to all warehouse safety guidelines.

Dirt Cheap Jacksonville, Arkansas

Retail Sales Associate 02/2020 - 03/2020

Cashier Accounting

Loaded and unloaded floor items i.e. furniture and electronics. Maintain cleanliness and organization of storage spaces. Established personal connections with customers, exceeding customer service expectations Performed a full audit of inventory and sales reports, ensuring accuracy US Navy Camp Lejeune, North Carolina

Night Cook/Supervisor 12/2015 - 12/2015

Prepared Food for over 600 meals to serve over 500 personnel daily. Supervised night meal products and operations for over 100 personnel daily. Restocked nourishment for patients and medical staff in various wards throughout the medical facility. Recruited paid staff members to assist with event management. Executed company policies, procedures, and safety standards to ensure the proper cleanliness US Navy Camp Lejeune, North Carolina

Bakeshop Supervisor 05/2015 - 12/2015

Prepared baked items for over 600 meals daily for over 500 hospital personnel and patients Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction

Decorated and presented over 25 cakes for command events and holidays. Conducted training for basic pastry preparation and presentation. Offered strong customer service skills, keeping customers satisfied. Us Navy Camp Lejeune, North Carolina

Diet Clerk 03/2014 - 05/2015

Contacted over 500 individuals for scheduling nutritionist appointments and classes daily. Called over 500 patients and wards to verify meal preference and patient conditions for food distribution throughout the facility daily.

Determined amount of nourishment and replenishment for various wards throughout the facility routinely. US Navy Honolulu, Hawaii

Supervisor/Watch Captain 01/2012 - 05/2013

Responsible for supervising and maintaining the service operations during food service working hours. Conducted daily inspections of 3 food service areas, 2 food preparation areas, and 4 cleaning supplies areas. As well as maintained cleaning equipment.

Supervised food service operations and procedures of 15 personnel for over 1,200 meals and 300 personnel daily. Education

New Horizons of St. Louis St. Louis, Missouri

Basic CompTIA

Scripting in the Command Line Interface (CLI)

Construction and navigation of a Virtual Network and a Virtual Private Network Usage of Cloud Infrastucture and Protocols

Administrative vs. User Security Concepts(Different Levels of Encryption) Different forms of Malware and Security

Basic Computer Components Knowledge

Data storage and maintenance (Cloud, External Device etc.) IP Network Configuration

Basic WAN configuration

Microsoft Software and Hardware familiarity

Desktop, Laptop, Tablet, Xbox

Windows 11 OS requirements and functions

Galley Watch Captain School San Diego, California Culinary Leadership

High Volume Production Capability

Inventory Managment Capability

Strong Verbal Comunicator

Strong Butchery Skills

Focus on portion and cost control

Strong Organizational Skills

Various cooking/baking methods and applications

Food Preparation and Sanitation Regulation

Striker Program U.S. Navy Honolulu, Hawaii

Culinary Specialist

Hands on training for basic operation and handling of food service tools and equipment. Acquired various positions for complete overview of galley operations. Developed nutritious menus and ordered variety of healthy food to change up menu offerings Cleaned, sanitized and maintained food storage, preparation and serving areas. Monitored kitchen area to maintain overall safety and establish proper food handling techniques.

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