Annette Williams

Experienced medical front office clerk/ collections

Jacksonville, FL 32250

ad1kwe@r.postjobfree.com

+1-904-***-****

Check patients in and out, scheduling, follow-up, collect information from patients and insurance companies. Verify insurance benefits. Vital signs and demographics Authorized to work in the US for any employer

Work Experience

Home Health Aide

Home watch caregivers - Jacksonville Beach, FL

February 2022 to Present

Took care of dementia patients. Cleaning, linen change, preparing food, vitals, assisted with shower, shopping, doctor appointments and communication

Driver

25 years

Present

School bus driver in 1982 to 1989 now driving for Lyft Medical Insurance Billing and Coding Externship

Jax Beach Surgery Center - Jacksonville Beach, FL

January 2006 to March 2010

Billing and collections of aged accounts. Sent out statements. Checked patients in and out. Collected co- pay and deductible. Called insurance for benefits. Insurance Clerk

Triple A. Medical - Virginia Beach, VA

January 1995 to July 2003

Medical Insurance collection clerk. Billed patients, Insurance companies, verification of benefits, denials,follow up

Education

Supervisor in Insurance billing and collections

Cabot college

January 1992 to April 1994

Secundaria trunca o en curso

Skills

• Medical front office assistant (10+ years)

• School Bus Driving

• Medical Coding

• Medical Billing

• CPT Coding

• Medical office experience

• Front desk

• Customer service

• ICD-9

• Insurance Verification

• Medical Scheduling

• ICD-10

• Medical collection (10+ years)

• Patient Care

• Laundry

• Anatomy Knowledge

• Hospital Experience

• Alzheimer's Care

• Medical Records

Certifications and Licenses

Certificate of Clinical Competence

January 1993 to Present

Certificate of insurance billing and collections from Cabot college CNA

CPR Certification

Assessments

Protecting patient privacy — Highly Proficient

February 2022

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Medical billing — Proficient

February 2022

Understanding the procedures and forms used for medical billing Full results: Proficient

Work style: Reliability — Proficient

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Administrative assistant/receptionist — Completed

February 2022

Using basic scheduling and organizational skills in an office setting Full results: Completed

Customer service — Completed

February 2022

Identifying and resolving common customer issues

Full results: Completed

Medical receptionist skills — Completed

February 2022

Managing physician schedules and maintaining accurate patient records Full results: Completed

Work style: Professionalism — Proficient

February 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Medical terminology — Completed

February 2022

Understanding and using medical terminology

Full results: Completed

Customer focus & orientation — Completed

February 2022

Responding to customer situations with sensitivity Full results: Completed

Sales skills — Completed

February 2022

Influencing and negotiating with customers

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Certificate of Completion for Home Healthcare/CNA. 2/2022. Privacy policy, Hiv, blood pathogens, CPR and patient care.

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