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SUMMARY
I am a skilled and experienced DMS operator with a passion for improving the efficiency and profitability of the dealership. I have 7 years of experience in installing, updating, troubleshooting, and maintaining the DMS software and hardware, as well as training and supporting the dealership staff on how to use the system effectively. I have a strong knowledge of the DMS features and functions, such as inventory management, sales tracking, customer relationship management, accounting, and reporting. I am proficient in creating and customizing reports, dashboards, templates, and workflows using the DMS tools, as well as integrating and interfacing the system with other software or platforms. I am also familiar with the relevant laws, regulations, policies, and standards that apply to the dealership's data and software usage, and I ensure compliance with them at all times. I am always eager to learn new things and stay updated on the latest trends, developments, and best practices in the DMS industry. I am a team player, a problem solver, and a customer- oriented professional who strives to deliver high-quality service and results. EXPERIENCE
DMS Operator
MAHINDRA AUTOMOBILES Santarm
Company Description
Implemented and maintained the DMS software and hardware for a leading dealership, resulting in improved efficiency, productivity, and customer satisfaction. Trained and supported over 10 dealership staff on how to use the DMS features and functions, such as inventory management, sales tracking, customer relationship management, accounting, and reporting.
Created and customized over 50 reports, dashboards, templates, and workflows using the DMS tools, according to the dealership's needs and preferences. Created and customized reports, dashboards, templates, or workflows using the DMS tools, according to the dealership's needs and preferences. Integrated and interfaced the DMS with other software or systems that the dealership uses.
Ensured compliance with the relevant laws, regulations, policies, and standards that apply to the dealership's data and software usage, such as privacy, security, taxation, or accounting.
Stayed updated on the latest trends, developments, and best practices in the DMS industry, attending training sessions, webinars, or conferences as required. DMS Operator
Maruti Automobiles Nanda
Company Description
Ensured compliance with the relevant laws, regulations, policies, and standards that applied to the dealership's data and software usage, such as privacy, security, taxation, or accounting.
Stayed updated on the latest trends, developments, and best practices in the DMS industry, attending training sessions, webinars, or conferences as required. Monitored and optimized the DMS performance, identifying and resolving any issues or errors that may affect the system's functionality or speed. Liaising and coordinating with the DMS vendor, service provider, or consultant, reporting any problems or feedback, and requesting any upgrades or enhancements as needed. Evaluated and recommended new DMS features or solutions that can improve the dealership's operations, efficiency, profitability, or customer satisfaction Installed, updated, and troubleshooting the DMS software and hardware, ensuring that they are compatible with the dealership's network and devices. Trained and supported the dealership staff on how to use the DMS features and functions, such as inventory management, sales tracking, customer relationship management, accounting, and reporting.
Maintained and backing up the DMS data, ensuring that it is accurate, secure, and accessible at all times.
Received recognition and appreciation from the dealership management and staff for the DMS expertise and professionalism displayed.
Stayed updated on the latest trends, developments, and best practices in the DMS industry, attending training sessions, webinars, or conferences as required. STRENGTHS
MS Excel
MS Word
Power Point
PPT
SKILLS
Data entry and management
Process improvements
DMS software proficiency
Troubleshooting and problem
Reporting and analysis
Communication and collaboration
Compliance and quality assurance
Training and support
Automation and streamlining
Marketing and customer service
Empathy Engagement
Strong leadership Management skills
Organisation skills
Strong relationship building
Creative and innovative thinker
Time-management skills
Problem solving skills
Project Management Perspective
Innovation Critical Thinking Skills
Flexibility Teamwork
Attention to Detail Administrative skills
LANGUAGES
English Proficient
Gujrati Native
Hindi Native
www.enhancv.com
E
e
DARSHAN RITESHBHAI DAVE
DMS Operator
+917********* ad1kwc@r.postjobfree.com
B/40 Nandanbhag, B/H Ashram college road Nadad, 387001
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Date period
2012
2014
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EXPERIENCE
DMS Operator
Bajaj Automobiles Location
Company Description
Resolved over 100 issues or errors that affected the DMS performance or functionality, using troubleshooting and diagnostic skills.
Installed, updated, and troubleshooting the DMS software and hardware, ensuring that they are compatible with the dealership's network and devices. Trained and supported the dealership staff on how to use the DMS features and functions, such as inventory management, sales tracking, customer relationship management, accounting, and reporting.
Maintained and backing up the DMS data, ensuring that it is accurate, secure, and accessible at all times.
Evaluated and recommended new DMS features or solutions that could improve the dealership's operations, efficiency, profitability, or customer satisfaction. Achieved a 95% customer satisfaction rating for the DMS service and support provided to the dealership staff and customers.
Received recognition and appreciation from the dealership management and staff for the DMS expertise and professionalism displayed.
Secondary high School
pioneer high school Nadaid
Senior Secondary high School
bharat high school Nadaid
www.enhancv.com