Bilingual

Muntaha Binte Ahmed

347-***-****

Email: *****************@*****.***

PROFESSIONAL SUMMARY

Dynamic, results-oriented individual eager to bring strong administrative skills to grow within the company. Excellent in organization, communications, and relationship building skills to achieve goals while learning new skills. Articulate and friendly with professional demeanor. EDUCATION Associate of Science in Biology, May 2017

~Borough Of Manhattan Community College

- High School Diploma- June 2014

~Long Island City Highschool

ACHIEVEMENTS QA Software Software Test Engineer Certification

~Talent & Tech-2019-2020

Human Resource Management

~Western Governors University-July 2021

SKILLS

- Language: English, Bengali, Urdu-Hindi, Arabic

- Software: MS Office, MS Excel, Adobe Photoshop, Access, Workday, ADP, Outlook, MS PowerPoint PROFESSIONAL EXPERIENCE January 2021- February 2022

Canva- Kalamazoo, MI

Senior Sales Associates

- Provide exceptional service delivery to customers in coordination with the team.

- Assisted customers in locating merchandise and answering a variety of questions concerning merchandise.

- Checked back orders.

- Handled customer requests for size checks.

- Answer telephone for client’s appointment or item check.

- Email documents to management about item request/restock. June 2017- October 2018

Chase Bank- New York, NY

Associate Banker

- Responsible for providing an exceptional financial customer experience by handling every customer’s needs.

- Doing deposits, withdrawal, payments, cashing checks, saving bonds, night deposits, issuing checks and traveler’s checks.

- Open Checking, saving accounts.

- Deliver exceptional customer service skills alone with telephone inquiries.

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