Information Technology Customer Service

BRITTANY TURNBULL

Phone Number(s): 876-***-****

Email/Skype: ad1kqg@r.postjobfree.com

Address: Refuge Hill, Exchange, Ocho Rios

Date of Birth: January 27, 1997

Passport expiry date: November 20, 2027

C1/D Visa expiry date: Na

OBJECTIVE:

I am applying for the position of hostess and or photography sales so that my skills can be utilized with assisting with productivity, thus helping me to develop professionally, while contributing to its overall success.

LANGUAGES:

● English: Native speaker

EDUCATION:

University of Technology Jamaica- Ba. Communication Arts and Technology(2016-2020) Moneague College-(2) CAPE passes (Caribbean Studies and Information Technology) Ferncourt High School- (7) CSEC passes(2009-2014)(Mathematics, English Language, Social Studies, Integrated Science, Information Technology, Foods&Nutrition, Technical Drawing)

OTHER CERTIFICATES:

(2) CAPE passes Communications and Caribbean Studies PROFESSIONAL EXPERIENCE:

Country store- Cashier (April 2023-June 2023)

Responsibilities included:

● Taking customer orders and assisting in the store. Main achievements:

● Providing excellent customer service.

Alorica- Call Centre Agent (June 2022- August 2022) Responsibilities Included:

● Entered and updated customer data to create and modify account information.

● Multitask to resolve queries in real time while giving customers full attention. Main Achievements:

● Met and exceeded daily service quality and performance goals Digital Systems and Supplies Ltd- Sales Representative (May 2019- September 2019) Responsibilities Included:

● Build strong vendor, agency and industry relations through frequent communication and interpersonal interaction

● Assisted in promoting services and solutions through social media.

● Address customer inquiries and concerns using extensive product knowledge.

● Helped customers locate products in store.

Main Achievements:

● Exceeding Sales Target for the month.

Reference available upon request

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