Auto liability/TL/litigation specialist

Valery Halsey

*** ******** **** **** *********, FL 33896

352-***-****/***********@*****.***

Professional summary:

Goal driven experienced professional with comprehensive operational, technical, administrative, task prioritization, empathetic interpersonal acumen. Skilled in leading and collaborating with cross-functional teams to drive progress and quality for the company, while balancing a high volume of competing demands and deadlines. Expertise in Litigation and working close with Defense Attorneys on the best strategy for the case, Demands, Depositions, Mediation, Auto Claims, Personal lines claims, Underwriting, Customer Service, Team Leader and trainer. Looking to apply my knowledge and expertise to grow with your company.

Summary of Qualifications & Technical skill set:

Litigation/demands/depositions/negotiation of claims and suits/settlements – Auto

Knowing and understanding policy language/statutes/case law – personal lines and auto

Liability – auto

Total loss

Investigation and fraud indicator expertise

Customer service and resolution – personal lines and auto

Wind mitigation – personal lines

Special project coordinator – personal lines and auto

Communications & collaboration – personal lines and auto

Underwriting – personal lines

Leader/Trainer – personal lines and auto

Word/Excel/Outlook/Data Entry/Xactimate/Accurint/Lexis Nexus/ECS/Research/Social Media Platforms/Billing/Coding/Navigator/Lumen/SharePoint

Cumulative Experience:

Liberty Mutual-Remote position

Total loss Claim Specialist/Liability –(2022-Current)

Liability/Coverage specialist for auto loss/Address and respond to customer concerns in a pleasant Manor while maintaining 250 files.

Negotiate and settle total loss values with customers.

Work closely with special investigative unit on fraud

Multitask tasks/text/email and calls.

State Farm – Winter Haven, FL April 2006-Current

Claim Specialist/Litigation Specialist – (2012 -current)

Property Claims/Liability Specialist – (2009-2012)

Personal lines Specialist – (2008-2009)

Wind Mitigation project Leader – (2007-2008)

Underwriter in Property – (2006-2007)

Policy administrator assistant – (2006-2006)

Increasing degree of analytical, administrative and interpersonal skills with 16 years of Insurance/Legal experience

Knowledge and how to interpret policy/statute/case law to defend lawsuits against the company.

Critical thinking skills to handle lawsuits/coverages effectively.

Effectively communicate orally and written with customers/attorneys

Knowledge of electronic platforms and multitasking several at once with high volume of claims

Provide and make decisions on the best solution for our customers and company.

Work independently with little to no supervision needed.

Liability/coverage decisions

Lead special projects.

Maintain adjusters license and Adjuster courses for continued education

Eaton County Medical Center – Charlotte, MI June 2003-2006

Medical assistant/Certified Nurse assistant – (2003-2006)

Provide high quality patient care as an in demand with combative/dementia patients.

Adhered to safety guidelines per HIPAA.

Assist patients with daily care including with meals, transferring using assistant devices.

Knowledge of clinical and administrative care giving

Ensured the accuracy of time flow of information/documentation and patient charts were correct.

Education:

620 All Lines Adjuster License FL, and all other states - Active

University of Phoenix – Phoenix, AZ (2012-2016) Bachelor of General Business

Ross Medical School – Lansing, MI (2003-2004) Certified Medical Assistant

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