Project Manager Product Development

Hummam Tyeb

ad1kol@r.postjobfree.com 682-***-****

Summary

Salesforce Certified professional with a background in product development, seeking to deliver excellent results to clients and users throughout the effective administration and configuration of the Salesforce platform.

Professional Skills

• Salesforce administration and

configuration.

• Experience with Salesforce data

management and reporting.

• Knowledge of Apex and visual

force.

• Understanding of Salesforce

Security and access

management.

• Strong communication and

Interpersonal skills.

• Ability to analyze data and

identify the specific needs of the

client.

• Strong problem-solving skills.

• Familiarity with agile

methodologies and Scrum.

• Ability to work closely with issues.

• Project management skills.

• Ability to analyze business

requirements. And provide

solutions using Salesforce.

• Knowledge of integration with

other systems.

• Ability to project manage and

work with teams to make sure

that projects are completed on

time and effectively.

Work History

Salesforce Project Manager & QA Peraton Dallas, TX 2023 – Current

• Defined project scope and objectives.

• Liaised between stakeholders and technical teams.

• Gathered and documented business requirements.

• Assigned tasks and managed resources.

• Identify and mitigate potential risks.

• Manually executed test cases to identify defects and/or bugs.

• Worked closely with developers to reproduce, analyze, and debug issues. Salesforce Admin & BA MindSight Remote 2020-2023

• Managed and maintained Salesforce org and performed daily administrative tasks such as creating and modifying custom objects, fields, page layouts, and custom settings.

• Designed and developed custom reports and dashboards using Salesforce reporting tools and monitored data quality.

• Implemented security and access controls and ensured compliance with industry and company standards.

• Provided and support to end users and worked with stakeholders to resolve any issues related to Salesforce.

• Acted as a liaison between business stakeholders and technology teams and participated in project planning and implementation. Junior Salesforce Admin MindSight Dallas, TX 2019-2020

• Assisted in the configuration and administration of Salesforce org.

• Worked with stakeholders to understand and document business requirements.

• Created custom objects, fields, page layouts, and custom settings.

• Assisted in data migration and data management activities.

• Provided end-user support and resolved day-to-day issues related to Salesforce. Salesforce Admin Arthur’s Flooring Irvine, CA 2017-2019

• Helped implement Salesforce into the business.

• Trained employees on how to utilize Salesforce in the business setting.

• Oversaw dashboard configuration.

• Assisted in user support tickets.

Education & Training

California State University, Fullerton Bachelor of Arts in History 2020 Salesforce Admin Certification

Cert ID: 2823497

Dec 2022

Salesforce App Builder Certification

Cert ID: 2870486

Jan 2023

Salesforce Business Analyst Feb 2023

Cert ID: 2977682

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