WORK EXPERIENCE

SERVER/BARTENDER, LEFT BANK BRASSERIE, CA

****-*******

Offer suggestions and recommendations on wine pairings and seasonal menu items.

Meet with chef on a daily basis prior to service to discuss day’s offerings.

Provide personalized and attentive service to customers in the dining room as well as the bar top.

MANAGER ON DUTY, CATTLEMEN’S RESTAURANT, CA 2012-2015

*Consult with on-duty bookkeeper to review the day-to-day operations.

*Manage prep-cooks and kitchen staff in food inventory review prior to opening.

*Handle all customer service and employee issues to ensure company guideline and efficiency.

*Supervise and manage approximately 20 employees during shifts.

BOOKKEEPER, CATTLEMEN’S RESTAURANT, CA 2006-2015

*Count tills, manage monetary transactions/procedures, and make daily deposits.

*Handle daily scheduling for the restaurant and data entry for manager reports.

BARTENDER/SERVER, CATTLEMEN’S RESTAURANT, CA 2002-2015

*Assist up to 150 bar/restaurant customers during a six-hour period in a fast-paced, stressful environment.

*Troubleshoot bar inventory issues and maintain inventory in the bar on a nightly basis.

*Train and supervise additional bar staff with customer service policies, procedures, and health/safety regulations.

*Provide superior patron experiences through excellent customer service, evidenced by a high number of patrons requesting to sit in my section.

*Able to multi-task and understand the need to work in different roles in the restaurant to be successful.

EDUCATION

Empire College – AA in Accounting, Santa Rosa, CA

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