EMPLOYMENT HISTORY

APR, **** - SEP, ****

Cashier, 7-11, Florida

• Assisted with customer questions and concerns• Worked mostly alone taking care of whole store Managing and resolving customer complaints and inquiries efficiently and promptly Maintain a clean and organized work environment to ensure a positive experience for customers Maintaining cleanliness and organization of the store Ensure accurate cash-handling procedures to minimize discrepancies and losses Ensuring the accuracy of cash register transactions and promptly reporting any discrepancies to the supervisor NOV, 2021 - FEB, 2022

Secretary, Advanced Appliance Repair, Michigan

Implement efficient record-keeping systems to ensure easy access and retrieval of important documents. Coordinate and schedule appointments and meetings for executives and managers to optimize time management and productivity.

Manage and organize office supplies inventory to ensure availability of necessary materials for daily operations. Provide administrative support, such as managing correspondence, handling phone calls, and organizing travel arrangements for executives and managers.

Develop and maintain an efficient filing system for all important documents and records, ensuring easy access and retrieval when needed.

Maintain confidentiality of sensitive information and documents to protect the company's interests and reputation. Maintain confidentiality and handle sensitive information with utmost discretion to ensure privacy and protect the company's interests.

AUG, 2019 - JUN, 2021

Food Server, Saganing Eagles Landing Casino and Hotel, Michigan Develop and maintain a thorough knowledge of the menu items and daily specials to provide accurate and helpful descriptions to guests.

Provide exceptional customer service by promptly and attentively taking food and drink orders, ensuring accuracy and efficiency.

Deliver exceptional customer service to ensure guest satisfaction and create a positive dining experience. Anticipate and fulfill guest requests in a timely and efficient manner to provide a personalized dining experience. Maintain a clean and organized work area to ensure a safe and sanitary environment for guests and staff. Maintain a clean and organized work area to ensure a safe and hygienic environment for guests and coworkers. Upsell menu items and daily specials to guests to increase revenue. MAY, 2016 - JUN, 2019

Shift Supervisor, Gs Pizzeria, Michigan

Ensure compliance with health and safety regulations in the workplace, including food handling and sanitation practices. Implement and enforce operational policies and procedures to improve efficiency and customer satisfaction. Develop and implement training programs for new employees to ensure consistent quality and service standards. Monitor inventory levels and order supplies as needed to ensure smooth operations during shifts Coordinate with other supervisors to ensure smooth operations and effective communication during shifts. Implement and enforce employee scheduling policies to ensure adequate staffing levels during peak business hours Manage and resolve customer complaints in a timely manner to ensure customer satisfaction and loyalty. 1305 N Spring St lot 25, Gladwin, United

States, 48624

ad1kiy@r.postjobfree.com

989-***-****

CAITLYNN GOEBEL

MANAGEMENT

PROFESSIONAL SUMMARY

Experienced manager with 5+ years of experience in leadership roles. Skilled in communication, problem-solving, and leading teams to achieve goals. Successfully managed a busy restaurant on the busiest night of the year. Excels at handling high-pressure situations and ensuring smooth operations. Seeking new opportunities to apply my strong leadership and problem-solving skills.

EDUCATION

AUG, 2010 - JUN, 2011

Diploma, Ogemaw heights high school, Michigan

SKILLS

Team Management Customer Service

Problem Solving Communication

Leadership Time Management

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