DANIELLE HARRIS

Customer Service Representative

Baton Rouge, LA 70815

ad1kgv@r.postjobfree.com

225-***-****

To obtain clerical, administrative, or a manager position where I can utilize my skills, interests, and abilities within a company that offers opportunities, growth and advancement. Also, to become a professional in a career that helps the general public.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Inside Sales Representative/CSSR

Petrin (Brown & Root) - Port Allen, LA

June 2019 to Present

Input Insulation orders for companies,take orders over the phone and via email, do quotes for companies,do a weekly Fabrication report, keep monthly inventory of the warehouse. Senior Customer Service Representative/Inside Sales-Purchasing FBM/SPI - Baton Rouge, LA

October 2016 to May 2019

Maintain the entire office, dispatch drivers of duties needed to be performed, conduct multi phone lines with customers and vendors, input sales orders daily, email reports to proper office personnel, monitor drivers hours daily to meet DOT standards, issue PO's, order insulation needed for stock or a customer, keep in close contact with our customer's, inventory of stock items, make sure end of month reports are done in a timely manner. Accomplishments

Ran a professional yet comfortable work place for employees. Skills Used

Demonstrated leadership and control of the Office environment. Office Manager/Dispatch

Progressive Waste Solutions - Port Allen, LA

August 2012 to August 2016

Responsibilities

Maintain the entire office, dispatch supervisors and drivers of duties needed to be performed, conduct multi phone lines with customers and vendors, input stats daily, email reports to proper office personnel, print route sheets for drivers, monitor drivers hours daily to meet DOT standards.

Accomplishments

Ran a professional yet comfortable work place for employees. WORK EXPERIENCE

Skills Used

Demonstrated leadership and control of the Office environment. Customer Service Representative

Advantage Car Rental - Kenner, LA

February 2010 to July 2012

Explain Rental Agreements to Customer.

*Process Credit Card.

*Sales (Insurance-GPS Systems-Car Seats-Satellite Radio- Upgrades)

*Input Customers Information into the System.

*Maintain Office.

*Keep Inventory of Cars on the Lot.

Property/Office Manager

Dependable Mini Storage - Laplace, LA

2006 to 2008

Collect and Post Payments for Customers.

*Maintain Facility.

* Rent Units to Customers and Explain Facility Policies.

*Maintain Payments and Storage Units Previously Rented and Units Available on Computer. Painter, Insulator & TimeKeeper

Cajun Contractors - Norco, LA

2004 to 2006

Paint and Insulate Tanks and Piping.

*Record Time for 30 Employees.

Receptionist

Southall Westside Funeral Home - Vacherie, LA

2001 to 2004

Answer Multiple Phone Lines.

*File and Fax Paperwork.

*Maintain and File Death Certificates.

Scaffold Builder

Brand Scaffold - Norco, LA

2000 to 2001

Build Scaffolds and Write JSA's.

*Maintain Record of Scaffold Material in Scaffold Yard.

*Maintain a Daily Log of Work Completed.

Customer Service Representative

Convergy's - Baton Rouge, LA

1998 to 2001

Fill Customer Orders via Telephone.

*Process Credit Cards and Check Status of Orders.

*Track Packages.

Safety Officer/Vessel Attendant

Industrial Safety and Health - Taft, LA

1995 to 1998

Maintain an Entry/Exit Log.

*Maintain Sparks and Area.

*Maintain Area for Safe Work Conditions and Guard Against Unsafe Work Conditions and Practices. Nursing Assistant

Thibodaux Vo-Tech - Thibodaux, LA

1994

Computer Science

Delta College - Houma, LA

1991 to 1992

A.C.

T. Travel School - Pompano Beach, FL

1988 to 1990

General Studies

St James High School - Saint James, LA

1984 to 1988

• Dispatch (3 years)

• CSSR (5 years)

• Office Manager (3 years)

• Timekeeper (3 years)

• Computer Science

• 10 Key Data Entry

• Inside Sales

• SAP

• Office Administration

• Statistics

EDUCATION

SKILLS

TWIC

May 2017

Customer Service Representative

Present

Qualifications *Diverse professional in the clerical, managerial and and construction fields.

Skills: *Typing speed: 60+ words per minute; data entry speed: 11,000 keystrokes per hour.

*Proficient in Microsoft Word, Excel, PowerPoint, Access, Outlook, SAP, Rumba multiple telephone lines and I have a professional demeanor and appearance.

*10-Key Calculator, Copier, Faxing and Filing.

*Good Communication Skills.

CERTIFICATIONS AND LICENSES

ADDITIONAL INFORMATION

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