LORI CARR
ad1kcu@r.postjobfree.com 331-***-****
Aurora, IL 60502
PROFESSIONAL SUMMARY
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service/Data Entry position.
Ready to help team achieve company goals.
SKILLS
•Retail Sales Customer Service
•Staff Training
WORK HISTORY
Vanco International - Customer Service Representative
Batavia, IL • 09/2022 – 07/2023
•Excel
•Microsoft Word
•Processing Orders
•Handling Invoices
•Billing Customers
EDUCATION
Highland Community College
Freeport, IL • 09/2012
Equine Massage Therapist : Equine Studies
• Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
•Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
•Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
•Resolved associate, tool and service delivery issues revealed by statistical reports.
Anderson Landscape Supply - Receptionist
Naperville, IL • 03/2022 - 08/2022
•Maintained confidentiality of information regarding clients and company.
•Collected payments, processed transactions and updated relevant records.
Welcomed customers with friendly greeting, answered general questions, gathered the nature of visit and directed to specific offices.
FedEx - Package Handler
Romeoville, IL • 01/2022 - 03/2022
•Assembled, sealed, and loaded packages into correct trucks.
•Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
•Followed verbal and written instructions to properly move and ship products.
•Assembled pallets and crates for secure transportation of materials.