Operations Manager Sales

CHRIS McPEAKE

********@*****.*** 901-***-****

LOGISTICS OPERATIONS MANAGEMENT

TRANSPORTATION * WAREHOUSING * DISTRIBUTION

Successful Operations Manager with distribution, logistics and warehouse management experience. Path to success has been through strategic focus on efficiencies related to operations and continual evolution of personal leadership and financial and statistical analysis skills. Track record includes technology implementations, use of best practice processes, implementation of quality initiatives, improvements in training effectiveness, and efficiency improvements. Offer a history of strategic and tactical planning to guide improvements in operations to become a benchmark for comparison. CORE COMPETENCIES

- operations infrastructure development - improving productivity through training & morale

- managing a diverse workforce - making decisions from a financial perspective

- empowering staff to take on new challenges - reducing costs through technology

- selecting developing & training personnel - solutions to improve safety & reduce accidents PROFESSIONAL EXPERIENCE

BLUFF CITY COURIER, LLC, Memphis, TN 2/19 - 7/21 Operations Manager / Equity Partner Planned and started up this entrepreneurial venture and functioned as operations and sales manager for this specialty transportation provider. Led day-to-day operations; developed and implemented growth plans to drive sales growth, strengthen customer relationships, and build market share. Oversaw transportation service activity: logistics, dispatching, scheduling, driver assignments, and load requirements.

• Ensured all applicable company policies and procedures are follow; monitor and verify company reports, driver pick-up manifests, billing documents, and payroll.

• Supervised/managed independent drivers and maintained strict on-time scheduling in order to deliver and pick up loads in accordance with deadlines; increased communication among drivers, which improved company knowledge regarding driver availability.

• Negotiated pricing levels for each customer; provided key customer consulting to develop shipping, pick-up, and billing solutions.

• Successfully sold equity.

FAMILY LEISURE, Memphis, TN 4/18 - 2/19 Warehouse Manager Directed all operational aspects and drove this pool and spa retail big box operation toward improved P&L. Controlled all logistics of store warehousing operations (inventory management, supervision of personnel, and financial record keeping). Coordinated activity with pool and spa manufacturers; managed relationships to determine improved methods for providing service; evaluated distribution and work to eliminate delays, and inventory shortages.

• Guided the continued growth of receiving, shipping, and reverse logistics operations.

• Provided quality enhancements to improve throughput and reduce costs.

• Ensured that the facilities are in compliance with OSHA, ISO and other federal regulations. LSO, Memphis, TN 9/07 - 1/18 Warehouse Manager Implemented and managed on-going development of all management systems, internal procedures related to shipping, receiving, and inventory storage.

• Supported all aspects of warehouse operations, standards, quality control, team participation, and performance of material handling tasks).

Prior Positions: Route Manager / Driver Impact Express Department Manager WalMart

EDUCATION

Professional Training: EMT Certification - SWTCC

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