Steven S Alvarado

Ponte Vedra Beach, Fl

904-***-****

ad1k5q@r.postjobfree.com

General Manager Food & Beverage Director Fine Dining Connoisseur

Summary:

Driven and experienced professional with extensive expertise in managing operations, executing strategic plans, and delivering exceptional customer service. Demonstrated success in leading teams to achieve outstanding results in the food and beverage industry. Exceptional knowledge of fine dining, classic French cuisine, and the ability to create an inviting atmosphere that leaves a lasting impression.

Experience:

Jacksonville Sports Tavern, Jacksonville, FL

General Manager 2012 - 2020

- Successfully managed the overall operations of a popular sports tavern, overseeing a team of 20+ employees

- Developed and implemented strategies to increase revenue by 25% within the first year through targeted marketing campaigns and menu enhancements

- Maintained exceptional customer satisfaction ratings through efficient service, friendly staff, and proactive problem-solving

Atlantic Beach Country Club, Atlantic Beach, FL

Food & Beverage Director 2008 - 2012

- Orchestrated all food and beverage operations at a renowned country club, ensuring the highest level of quality and service

- Collaborated with the executive chef to create innovative menus that delighted club members and guests

- Implemented cost-saving measures that reduced food and beverage expenses by 20% without compromising quality

JJ's Bistros, Jacksonville, FL

General Manager 2004 - 2008

- Oversaw the day-to-day operations of a fine dining classic French bistro, marketplace, and patisserie

- Managed a team of 15 employees, ensuring smooth operations and cultivating a high-performance work environment

- Enhanced revenue by 30% by creating a curated wine selection and organizing themed culinary events

Skills:

- Exceptional leadership and team-building abilities

- Proven track record in operations management and revenue growth

- Strong understanding of fine dining and classic French cuisine

- Excellent problem-solving and decision-making skills

- Outstanding customer service and interpersonal skills

- Proficient in Microsoft Office Suite and POS systems

Certifications:

- Certified Food and Beverage Manager (CFBM)

- ServSafe Food Protection Manager Certification

- State of FL Notary

Languages:

- English (Fluent)

- French (Moderate)

- American Sign Language (Fluent)

References available upon request

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