Customer Service Delivery Associate

Chevelle Clements Jr(BBA)

**** ***** ******, *****,** 60123

Cell: 224-***-****

********.********@*****.***

PROFESSIONAL EXPERIENCE

A college graduate with a Bachelor’s degree in Business Administration from Robert Morris University Illinois. Reliable and hardworking person who is committed to getting each job done as efficiently and safely as possible. Ability to lead by example, provides excellent customer service. A self- motivated and grit individual worker who excels at analyzing products and procedures in order to generate new ideas that improve efficiency and production quality. Freight Handler with transportation and logistics background. Positive and motivating leader with a proven ability to effectively manage staff on long and short-term projects.

SKILLS

Material handling, Hard working and self-motivated, Organized, Analytical thinker, Inventory management, Product stocking, Shipping and receiving background, Safety-conscious, Excellent time management, Microsoft Word and Excel experience, Proactive learner as well as leader, great driving record WORK HISTORY

04/2023 to 10/2023 Service Technician

Solideal On-site Tire Service -21W438 North Ave, Lombard, IL 60148

● Service customer product as specified on order

● In house and on-site installation of material handling using hydraulic tire press

● Work with high regard for personal safety as well as others

● Inspect forklifts completely before mounting and dismounting 12/2021 to 04/2023 Machine Operator

SWD Inc - 910 S Stiles Dr, Addison, IL 60101

● Load/unload dip spin machine

● Fill the customer’s container with appropriate parts.

● Read/analyze shop order and fill out correct process the parts require

● Inspect quality/ quantity of parts

● Operate forklift

10/2020 to 02/2021 Delivery Associate/Dispatch

GBT Logistics - 2540 Northwest Pkwy, Elgin, IL 60124

● Delivered a wide variety of products, including packages

● Provide excellent customer service

● Utilized scanner to process and ensure timely deliveries

● Dispatched drivers on the road

09/2019 to 09/2020 Delivery Associate/Dispatcher

Courier Express One - 300 N Martingale Rd, Schaumburg, IL 60173

● Delivered a wide variety of products, including packages

● Provide excellent customer service

● Utilized scanner to process and ensure timely deliveries

● Dispatched drivers on the road

08/2017 to 07/2020 Overnight Supervisor

Speedway- 1775 N. La fox Street, South Elgin, IL 60177

● Work directly with customers

● 3 year cashier experience

● Prioritized tasks and projects to meet tight deadlines

● In charge of lottery/Inventory control

EDUCATION

Robert Morris University Illinois, BBA in Business Management 2019, Volunteer Work

Illinois juvenile justice commission youth advisory board

● Plan/brainstorm ideas to help restore the youth

● Help create change to those stuck in the system

● Give the people in power the inside view from the youth themselves

● Advisor for the Illinois juvenile Justice commission Illinois Juvenile Justice Compliance Committee

● Come up with ways for Illinois to always be in compliance.

● Get the 6 hour arrest rule to always be followed implemented

● Look for more insight of the actual juvenile system arrest process Junior Achievement

Channing Elementary School, Lords Park Elementary School, Hillcrest Elementary school

● Teach children about the importance of money, family, and neighborhoods

● Provide activities to demonstrate how to make a community better

● Inform about businesses and how companies work

Certifications

● Non CDL Class C License

● Forklift certification

● OSHA 10 hour training

Contact this candidate