Scott Quinto

ad1k55@r.postjobfree.com Chicago, IL 60641

312-***-****

SUMMARY

Hands-on individual boasting a career spent managing administrative tasks in fast-paced offices with relative ease. A well-trained Insurance Verification Specialist offering a background in contacting insurance companies for critical information and crafting patient documents for billing purposes. Detailed Dental Receptionist adept at maintaining appointment schedules, handling insurance claims and maintaining a clean waiting area and office. Cheerful and professional with very strong computer and bookkeeping skills. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Tech-savvy and smart Billing Assistant equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns. Advanced type writing skills to meet data entry speed requirements for high volume of applications to be processed.

SKILLS

Invoicing Proficiency

Claims Processing

Billing Dispute

Resolution Customer

Contact

Phone and Email

Etiquette Data Entry

Appointment

Scheduling Patient

Scheduling

EXPERIENCE

Insurance Verification

Credit Card Payment Processing

Customer Service

Medical Terminology

Analytical Thinking

Attention to Detail

Skilled in Remote Lite

Billing Specialist, Apple Dental Care Pediatric Dentistry And Orthodontics, June 2021-Current Chicago, IL

Answered customer invoice questions and resolved issues discovered during invoicing and collection process.

Processed and sent invoices, adjustments and credit memos to customers. Contacted insurance providers to verify insurance information and obtain billing authorization. Performed data import, scanning or manual keying processes to verify invoice accuracy. Reviewed and sent accounts with overdue balances to third-party collections for settlement. Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.

Input data into a digital system for recordkeeping. Added current information to accounts, including demographic, personal and payment details.

Collected and entered claim information with great attention to detail. Verified insurance eligibility for patients by calling appropriate parties. Verified patient insurance coverage, created financial plan according to treatment schedules for collections and communicated between patient and billing company regarding health insurance.

Worked with dental softwares to create and submit large numbers of client invoices each day.

Package Handler, UPS, October 2019-January 2021

Chicago, IL

Assisted in loading delivery trucks with prepared packages. Loaded completed orders on pallets according to delivery numbers. Palletized boxes to increase movement and shipment efficiency. Used scanners to track parcel information, condition or receipt. Sales Representative, Best Buy, March 2018-October 2019 Chicago, IL

Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Answered product questions with up-to-date knowledge of sales and promotions. Demonstrated product features to align with customer needs. Created and implemented store displays, promoting sales and growth. Developed key customer relationships to increase sales. Created successful strategies to develop and expand customer sales. Helped customers find specific products, answered questions and offered product advice. Continuously met sales goals via strategic prospecting. Tour Guide, ABM Industries, July 2015-February 2018 Chicago, IL

Developed guest relationships to achieve a high level of satisfaction. Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.

Developed long-term relationships with local partners, restaurants, cafes, museums and concert halls.

Auto Approve: July 2022- january 2023

-perfected customers' titles from paid off loans to send out to customers.

-communicate to DMV'S and customers for legal documents to process orders through various states.

-Involved computer data entry

-Phone calls

-sent emails, and communicate with customers via email and over the phone. J.P Morgan USCIS april 2023- November 2023

-Data entry Specialist

-Advanced type writing skills to meet data entry speed requirements for a high volume of applications to be processed.

EDUCATION AND TRAINING

High School Diploma

Antonio Pantoja High School, Chicago, IL August 2014 LANGUAGES

English:

Native/ Bilingual

Spanish:

Professional

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