Erica Cuddeback
Pine Plains, NY ● 845-***-**** ● ********@*****.***
SKILLS
Hardware: Windows and Linux.
Software: Various network miners such as Wireshark, packet sniffers, penetration testing, Microsoft Suites and fundamentals of python coding.
Networks: Network Security protection.
Forensics: Anomaly detection systems and supply chin risk management.
Banking: Implementing CIP, BSA, KYC, OFAC, AML, CTR and Verafin.
EDUCATION
Utica University, Utica, NY December 2023.
Master of Science in Cyber Security
Concentration Cyber Intelligence
Cyber Data Fusion, Cyber Intelligence, Critical National Infrastructures and National Security, Cyber Counterintelligence, Cyber Surveillance.
Thesis paper researching cyber-attacks and social engineering attacks against financial institutions and the regulations that protect institutions.
The State University of New York at New Paltz, New Paltz, NY December 2015
Bachelor of Arts in Sociology,
Concentration in Criminology
EXPERIENCE
Rondout Savings Bank, Hyde Prak, NY July 2022 – Present
Assistant Branch Manager
Oversees and assists with the preparation of all branch reports and audits.
Performance in loss control, Bank Secrecy Act (BSA), and compliance with policies and procedures.
Identity compliance issues in branch operations.
Works alongside the BSA department to write policies and procedures for opening online accounts.
Reviewing the legitimacy of online accounts in conjunction with BSA guidelines.
Review financial statements and reports.
Work with third-party vendors such as Card@Once, OFAC, CIP, and Verafin.
M&T Bank, Remote, NY December 2021-July 2022
Call Center Banker
Identifying potential identity theft.
Implementing the Bank Secrecy Act (BSA).
Reporting and documenting cases of fraud and various phishing attacks.
Ensuring correct and legible completion of all documentation.
Dutchess County Jail, Poughkeepsie, NY June 2018-October 2021
Corrections Officer
Enforce rules and provide professional custody of inmates.
Efficiently handled confrontational situations and resolved them appropriately.
Supervised activities of inmates and completed rounds within assigned areas.
Completed paperwork and maintained legal logbooks.
FirstLight Home Care, Mount Kisco, NY September 2017-May 2018
Business Development
Generate new business through networking, canvassing, social media, referrals, etc.
Manage assigned projects as well as independently created projects.
Attend conferences, meetings, and industry events to identify new leads and potential markets.
M&T Bank, Hopewell Junction, NY December 2016-September 2017
Head Teller
Supervised five staff members and coordinated teller operations within the branch.
Protected customer identities while ensuring legal compliance and accurate record keeping.
Implementing the Bank Secrecy Act (BSA).
Sole controller of the cash vault and all cash management within the branch.
Evaluated the performance of associates and provided positive/constructive feedback.
M&T Bank, Tarrytown, NY April 2016- December 2016
Floor Plan Auditor
Audited car dealerships per floor plan agreement with M&T Bank.
Examined and verified financial records and accounts.
Comprehended and enforced business compliance.
Recorded inventory and investigated absent collateral.
Inspected sales records, ownership documents, and credit lines.
M&T Bank, Hopewell Junction, NY June 2013-April 2016
Teller
Established relationships with customers to foresee and provide specialized services.
Supervisor status: Adhering to all duties associated with the status.
Implementing the Bank Secrecy Act (BSA).
Efficiently handled customer relationships and resolved conflicts.
Performed internal audits by examining cash logs and financial records.