Customer Service Front Desk
Resume:
TANGELA DAVIS
BUSINESS SERVICES
CONTACT
**************@*****.***
Atlanta, GA 30034
PROFILE
I am a professional with experience in file management, software programs and front desk receptionist. I am a dedicated worker aiming to assist in achieving and exceeding company goals. Critical thinker and analytical complex problem-solver with demonstrated ability to analyze, troubleshoot, and provide customers with high quality customer service in fast-paced, time-sensitive environment.
SKILLS
COMMUNICATION
MANAGEMENT
CRITICAL THINKER
PROFICIENT IN COMPUTERS
COLLOBRATION
RELATIONSHIP DEVELOPMENT
TRAINING
EXPERIENCE
Andrew J Brown Academy Teacher/Coordinator
2021-2022
Prepared and implemented remedial programs for students requiring extra help. Prepared materials and classrooms for class activities. Prepared objectives and outlines for courses of study, following curriculum guidelines and requirements of states and schools. Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate. Responsible for overseeing activities, scheduling, training, and meetings.
Community Hospital Technician
2011-2018
Maintained needed files by adding and deleting files on the network server
and backing up files to guarantee their safety in the event of problems with the network.
Developed and wrote procedures for installation, use, and troubleshooting of
communications hardware and software. Consulted customers, visited workplaces
and conducted surveys to determine present and future user needs.
Benton Manor Co-op Assistant Manager
1993-1998
Discussed terms for providing management services and drafted agreements stipulating extent of management responsibilities, services to be performed and costs for services. Arranged for alterations, maintenance, and upkeep and reconditioning of property. Trained and managed a team of 15, achieved significant improvements in their productivity.
EDUCATION
Benton Hobor High
Diploma
Ivy Tech College
2014-2017
Associates Degree
Education Business
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