JACOB LASSEN

Brooklyn, NY *****

347-***-**** ad1jp6@r.postjobfree.com

PROFESSIONAL SUMMARY

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

SKILLS

Special Projects

Directing Team Members

Financial Compliance

Process Improvement

Operational Efficiency

Productivity Standards

Safety Management

Inventory Audits

OSHA Standards

Special Projects

Directing Team Members

Financial Compliance

Process Improvement

Operational Efficiency

Productivity Standards

Safety Management

Inventory Audits

OSHA Standards

WORK HISTORY

PROCESS ASSISTANT 03/2020 to 05/2023

Amazon Inc - Staten Island, NY

Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.

Identified and resolved process issues to drive optimal workflow and business growth.

Conducted training and change management processes to improve operations.

Maintained knowledge of industry techniques, methods and equipment to create competitive advantage leading to business growth.

Offered data-driven recommendations to align company strategies and process improvement initiatives.

Assisted coworkers and staff members with special tasks on daily basis.

CASHIER 09/2018 to 05/2019

Jetro Restaurant Depot - Brooklyn, NY

Greeted customers entering store and responded promptly to customer needs.

Built relationships with customers to encourage repeat business.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs.

Helped customers complete purchases, locate items, and join reward programs.

Restocked and organized merchandise in front lanes.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Worked closely with shift manager to solve problems and handle customer concerns.

Upsold additional products and services to customers, increasing revenue.

EDUCATION

Brooklyn High School For Law And Technology - Brooklyn, NY High School Diploma

06/2019

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