Cyber Security Store Manager

Preston Michael Abella

**** *. ******* **

*****, *******, *******

*******.******@*****.***

623-***-****

Objective:

Aspiring to pursue a career in Information Technology with a focus on Cyber Security Education:

High School Diploma

BCHS (Boulder Creek Highschool) and AZVA (Arizona Virtual Academy) Graduation Date: 04/24/2019

Currently enrolled at Glendale Community College working to earn an associate’s degree in Cyber Security

Employment History:

ASM (Assistant Store Manager)

Guess Factory Phoenix, Arizona

02/10/20109-06/20/2021

• Opening and Closing the business

• Assisting customers with purchases, returns, and shopping inquiries

• Interviewing, onboarding and training new hires

• Attending meetings with other managers from Guess stores in the district Sales Associate/Stylist and ASM (Assistant Store Manager) Banana Republic and Gap Factory, Phoenix, Arizona

08/16/2021-11/24/2023

• Worked at both Gap Factory and Banana Republic

• Opening and Closing the business

• Assisting customers with purchases, returns and shopping inquiries

• Performing daily or weekly operations like change order, supply order, shipment deliveries

• Onboarding and training new hires

• Being the lead for multiple programs within the company that helps drive results from customers and employees

• Attending meetings with other managers from Gap Factory Skills:

• Windows proficient

• Microsoft office proficient

• Experienced with helping customers and leading employees in efforts to drive sales and customer satisfaction

• Experienced with customer service

• Team management, such as organizing and running team meetings

• Typing speed of 90 WPM (Words per minute)

Achievements:

• Successfully led and implemented a training program at Gap Factory, resulting in an increase in sales and our loyalty program that is made for customers

• Received positive feedback from higher management and customers for resolving complex issues, resulting in high results on our survey program

• Helped implement and maintain an inventory management system at Guess Factory that organized product and helped make it easier to find product

• Led teams on executing promotional events, loyalty program events, and was a main or co spokes person in tea mmeetings

References:

Available upon request. Contact information changes often

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