Customer Service Inventory Control

Tania Mercado

*** ********** **, ********, *** Jersey, 07501-1117, US • 862-***-**** • **************@*****.*** Gift for enhancing beauty and providing practical solutions to common customer beauty problems. In a service-based retail environment, a desire to use experience and training to support customer needs and improve business success. I am passionate about making everyone feeling and looking their absolute best. Grooming techniques

Sales expertise

Inventory control

Marketing familiarity

Payment processing

Retail background

Product expertise

Subtle and effective sales skills

Makeup application

Customer service

Customer service

Early Childhood Education - Associate of Arts - 2023 Passaic County Community College - Paterson, NJ

High School - 2016

Passaic County Technical Institute - Wayne, NJ

Beauty Advisor - September, 2022 to January, 2023

SEPHORA - Wayne, NJ

Helped clients finalize purchases on cash register Set up merchandise in visually appealing arrangements to encourage sales. Suggested styles and treatments based on the needs and appearance of my clients. Suggested appropriate products to meet the needs of each customer. Kept the counter and display areas clean and tidy. Developed productive and positive customer relationships based on loyalty and service. Made product recommendations that were appropriate for each customer's needs. Kept track of beauty trends in order to stay on top of them and better serve customers' needs. Sanitized and organized the station and tools at the end of night. Retail Specialist - September, 2018 to May, 2019

Macys wayne - Wayne, NJ

Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance. Kept my knowledge of store sales, payment policies, and security standards up to date. Listened to the needs and desires of customers in order to identify and recommend the best products. Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each [Timeframe]. Educated customers about promotions to increase sales. Greeted customers and assisted them with product questions, selections, and purchases, both in-store and online. Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.

PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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