Joy Roy

Shift Supervisor

ad1jke@r.postjobfree.com 929-***-**** Queens, NY 11377

PROFESSIONAL SUMMARY

Dedicated team member with a great attitude, motivated, respectful, high energy, and hospitable with infectious enthusiasm. I have 1 Year experience on Cash register operations, stocking shelf working in a fast-paced environment with crew members and providing customer service with professional manner. I enjoy helping people with my service and make an enjoyable experience for customers.

SKILLS

REGISTER POS SYSTEM PROFESSIONAL MULTIFACETED FRIENDLY HARD WORKER TEAM PLAYER CLEANING FOOD PREPARATION

EXPERIENCE

Sales Associate

May 2022 – June 2023 CVS Pharmacy, 500 West 23rd St, New York, NY, 10011

Greeted customer service assisted them with selection of Products.

Maintained neatness, cleanliness, organization of workstation and related areas.

Operated cash registers; generated reports for credit and debit sales.

Received incoming supplies; stocked in assigned locations.

Provided administrative support including filing, copying and faxing.

Trained new staff members according to CVS rules.

Shift Supervisor

June 2023 – Present CVS Pharmacy, 500 West 23rd St, New York, NY, 10011

Provide direction and feedback to workers during shifts

Schedule employee shifts and assign duties

Manage time-off requests and handle last-minute absences

Train and coach new employees

Inspect equipment and communicate the need for repairs or replacements to management

Check cash drawers and prepare bank deposits

Ensure health and safety standards are followed

Address customer and employee complaints

Resolve conflicts between workers

Foster and maintain a positive work environment

EDUCATION

BACHELOR OF BUSINESS ADMINISTRATION

Leading University, Ragibnagar, South Surma, Sylhet-3112, Bangladesh