Administrative Assistant Customer Service

Sharon S. Dasher

*** ********** ***, ***** ** ***02 302-***-**** *******@***.***

Talented and dependable Administrative Assistant, skilled in all aspects of office management within the Property Management/Customer Service Industry for over 30 years.

Education:

Park View High School 1983-1987

Delaware Technical Community College 1991-1993

Work Experience:

H& R Block

Receptionist/Tax Assistant 2022-present

Seasonal Tax Position

Assist Office Manager

Answer phones, Filing, Scanning

Greet Clients & help with tax situations

Process Payments & other daily task requirements

ResortQuest Property Management 2006-2017

Wyndham Worldwide

Administrative Assistant to the Association Manager

●Assist Association Manager

●Assist with preparing annual budgets, monthly Financials, audits & misc accounting

●oversee the violation procedures, policies & actions

●Assist Architectural Committee Chair

●Collections, Legal procedures, policies & documents

●Attend Board Meetings, supplied written meeting minutes

●Website administration

●Assist in negotiations with contracts & contractors

●Daily administrative office duties, Phone, file etc.

Savannah Animal Hospital 2004-2006

Veterinarian Technician

●Completed Medication Refills

●Laboratory & X Ray Procedures

●Medication Administration

●Assisted in Surgical Procedures

●Blood draws

Ocean City Animal Hospital 2003-2004

Front Desk Receptionist

●Assistant Vet Tech

●Scheduled patients

●Checked in & Billed Clients

●Filled Prescriptions

●Filing, phone & other office duties

Dasher’s Cleaning Service 1999-2021 ( Sold Business)

Business Owner/Operator

●Operate a Licensed home based cleaning company for Beach homes & condos

●Service seasonal rentals & year round home owners

●Monthly winter home checks

Williams Insurance Agency 1996-1999

Customer Service Representative/Insurance Agent

●Home and Auto based personal 8,000 account line of business

●Assisted in Agent Rollover, rewrote entire line of business.

Atlantic/Smith, Cropper & Deeley Insurance Co. 1993-1996

Customer Service Representative/Insurance Agent

●Acquired a Personal Lines Property & Casualty License

●Home and Auto based personal 5,000 account line of business

References: Denise Rines- Property Manager 302-***-****

Sherrie Dennis- Computer tech 443-***-****

Cecilia Bell - Co Worker/Friend 505-***-****

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