Customer Service Warehouse Worker

ARELI GARCIA

Sinking Spring, PA *****

484-***-**** - ***************@*****.***

PROFESSIONAL SUMMARY

SKILLS

Work History

**/**** ** **/****

¢ Heavy Equipment Operation « Time Management

¢ Order Fulfillment ¢ Cash Handling

¢ Supply Ordering ¢ Staff Management

¢ Warehouse Organization ¢ Training and Mentoring

* Customer Service ¢ Staff Supervision

* Cash Register Operation ¢ staff scheduling

‘Warehouse Worker

Amazon — 270 Midway Rd Bethel Pa 19507

¢ Loaded, unloaded, and moved material to and from storage and production areas.

Checked packages and merchandise for damage and notified vendors.

Drove forklifts, pallet jacks and other equipment to move materials.

pick customers order.

fix any problems with merchandise.

04/2017 to 11/2020 Assistant Front End Manager

EDUCATION

Weis Markets Inc — 2020 N 13th St

* Monitored cash drawers

* Offered hands-on assistance to customers, assessing needs, and maintaining

current knowledge of consumer preferences.

+ Created employee schedules to align coverage with forecasted demands.

* Responded to customer concerns with friendly and knowledgeable service and

remedied issues promptly and effectively.

* Oversaw employee performance, corrected problems, and increased efficiency to

maintain productivity targets.

¢ Trained team members in successful strategies to meet operational and sales

targets.

Expected in 01/2025 No Degree: Nursing

06/2019

06/2019

LANGUAGES

Reading Area Community College - Reading, PA

High School Diploma

Reading High School - Reading, PA

High School Diploma

Reading Muhlenberg Career And Technology Center - 2615 Warren Rd, Reading

Pa 19604

Spanish English

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