Michael A. Machado

*** ********* ******, ***. *, Brooklyn, N.Y. 11221

Cell 347-***-**** * ad1jhv@r.postjobfree.com

SENIOR SUPERVISOR

Management/Administrative Support/Purchasing/Engineering Assistant Proven professional adept at prioritizing and completing multiple projects with strict budgetary time restrictions. Combine effective training and motivational management techniques to maximize staff productivity, service and quality. Designated troubleshooter and negotiator, who combine in-depth industry knowledge with individualized service to build a loyal client base. Strong supervisory skills that works with multiple departments and coordinates all logistics required to complete comprehensive tasks. Exceed all productivity and work quality expectations. Skills: Windows, Excel (minimal), Canon Copiers, Neopost/Pitney Bowes mail machines, MSA X-Ray Security machines, UPS/Federal Express Powership and Dell printers. Certification: Occupation Safety Health Administration CAREER HIGHLIGHTS

4/2021-Present Exela Technologies

Herrick and Feinstein LLP, New York, NY

Customer Service Representative/Mailroom

Responsibilities include: Mail sorting, metering, folding, inserting, deliveries, pickups, lift heavy boxes (501bs), files, paper, operating mailing, copy, scanning equipment, Shipping and Receiving, handle time sensitive material like confidential, urgent packages. Scanning incoming mail to recipients. Create files and ship files.

Take direction from supervisor or site manager

Adhere to all safety procedures and business guidelines 11/20-4/2021 Staffing 101 Group LLC. New York, NY

Mail Clerk

Responsibilities include: Complete Mailing Service CMS, Mail sorting and scanning

Use pallet jack to transfer boxes of mail to different job locations

Shrink wrapped boxes on pallet jack for outside delivery

Daily maintenance of mail operating machine including cleaning, power air cleaning of mail machines

7/2019-10/20 Canon Solutions America

Client Services Representative 1 in the Enterprise Managed Services Division Dept. Currently Facility Outsourced at: Dentsu Aegis Network Office Services/Facilities:

Seating relocations, Office furniture Relocations.

Copiers: Daily cleaning (intemallextemal) Keeping weekly records of usage,

Copy paper, cleaning solutions, stored in copy supply cabinets

Logged in all incoming courier packages/outgoing signed for packages with a tracking system.

Distribute incoming mail in mail binds for client.

Daily set ups/breakdown for Conference Room meetings & events.

Maintaining the Pantry Areas, Pantry supply, Snack supply.

Having a very good working relationship with vendors, placing service calls for copiers, coffee machines, ice machines

2007-2018 Sirius XM Radio, New York, NY

Senior Supervisor (Office Services)

Supervised the activities of staff, to ensure successful and timely completion of daily projects, i.e., mail deliveries, pantry monitoring, etc.

Ordered supplies, monitored inventories, management files and records, and provided comprehensive administrative support to Office Services

Responsible for troubleshooting office equipment problems, working with outside vendors

Ensured supply stations (copy room, pantry, etc.) were fully equipped

Established and maintained in-house system for tracking workflow

Conducted employee interviews, reviewed performance appraisals, monitored and approved time sheets

Involved in all facets of management, including: hiring, training and supervising staff (temps)

Assisted the facilities services department with office relocations, conference board room set-up, lighting, and re-constructing of furniture 2000-2007 Mintz, Levin, Cohen, Ferris, Glovsky and Popeo, New York, NY Office Services Specialist

Customer service assistant to clients/staff

Prepared incoming, outgoing mail for U.S. Postal Service and courier deliveries

Assisted clients in using convenience equipment and troubleshoot as needed

Log data for all records in regard to incoming faxes, messenger services and correspondence

Routed various documents to off-site offices

Responsible for office supply inventory

Responded to e-mail messages

Dispatched and coordinate all messenger pick-up and/or deliveries

Hospitality host to all clients

EDUCATION

Murray Bergtraum Adult Learning Center, New York, NY Windows Application -Certificate of Completion 1988

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