Heather Brooks

*** ******* *****, ******* ** ****5 678-***-****

ad1jfv@r.postjobfree.com

OBJECTIVE:To secure a position with a well-established organization with a stable environment that will lead to a lasting relationship in the field of senior healthcare. I would like to contribute using my organizational skills, educational background, and ability to work well with people.

WORK HISTORY

Sunrise Senior Living at Huntcliff Summit July 2018-2020

Care Manager Roswell,GA

●Responsible for elderly care including baths, assistance with dressing, meal service with or without special medical provisions, toilet transfers and changing of briefs and pull ups.

●CPR and First Aid certifiedTrained in the use of gait belts, pivot transfers and Hoyer lifts Trained to replace and operate oxygen tanksResponsible for charting care

●Personal Caretaker-Contractor

July 2015-July 2018

Betty Jones Kennesaw,GA Responsible for elderly Care Providing housekeeping Services Managing household Errands Providing pet care

●Engineered Solutions of GA

●January 2009-November 2023 Customer Service Representative-Contractor Kennesaw,GA

Managed Customer Service phone calls. Set up appointments and verified customer Information Maintained general office paperwork including filing, appointment confirmations, and general accounting responsibilities

●Home Depot

May2012-January 2013

Online Chat RepresentativeKennesaw,GA

●Managed Online Sales requests.

●Answered product inquiries

●Made product recommendations

●Responded to website questions

●CBIZ Medical Management Professionals October 2008- January 2009

Customer Service RepresentativeKennesaw, GA

●Managed patient insurance claims in a call center environment with multiline phone system

●Input customer data into VitalWorks software application

●Maintained general office paperwork including batch logs, daily statistic reports and filing

Education

University of Phoenix 2011-2019

123 Your Street

Your City, ST 12345

(123-***-****

ad1jfv@r.postjobfree.com

SKILLS

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AWARDS

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LANGUAGES

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