Ursula J. Willhite
**** * ******* *** *****, OK *4110
**************@*****.***
***********@*****.***
Experience
Office Assistant
O2Cool Mfg
Tulsa, OK 74110
08/16/2023 – 11/21/2023
Documentation & data entry for installation of a/c units in school buses.
Arrivals - Inspect and check in units into the system for services.
Completed units – recorded and documented type of services and serial numbers for the parts used and marked on the spreadsheet that unit is completed so that customer could be contacted for pick-up.
Picked up units – documented and signed for units that were picked up and marked on spreadsheet unit is off the lot, scanned and filed the units paperwork .
Maintained AMCO supply (which were the certain parts that were used for services) and the rest of the parts for the units, keeping stock full, placing and receiving orders and putting them on stock .
I had to keep track of how many of what we had on shelves and in storage as well as learning the part numbers and what the parts were to manage the supply in the warehouse.
Organize the parts for their stations to be accessible when needed.
Packaging and receiving shipments.
Inventory.
Documented monthly receipts for the company’s expenses .
Stockroom Ross Dress for Less
9l046 N 121st E Ave, Owasso, OK 74055
01/2022 – 04/2022
Unload truck
Sort for merchandise
Price and tag merchandise
Put merchandise on the floor
Shift leader
Cheezie's Pizza
3118 E Pine St, Tulsa, OK 74110
03/08/2021 – 12/20/2021
Take orders and payments online and over the phone
Boxed pizza as completing orders
Cleaned and closed store
Prep work
Trained new employees
Retail Sales Associate.
Kohl’s
11017 E 71st Street Tulsa, OK
11/07/20/20 – 12/15/2020 (seasonal hire)
Ran register
Stock and organize merchandise
Opening the store and the end of shift must put 500’s (merchandise that was returned or items that weren’t purchased) back on the floor
Customer service
IT Tech Agent Support Service Desk
Mphasis Corporation.
3600 N Mingo RD Tulsa, OK 74115
06/05/2019 – 12/17/2019 (fulltime student at wti)
Software, hardware, network connectivity troubleshoot and resolution
Data search for solutions and data entry for every call/ticket made and documented issue and resolutions
Employee access or authentication for clients login portal
Operate 4 computers each has its purpose for the work order made
Production Operator
Kimberly-Clark
13219 Kimberly Clark Pl, Jenks,
01/01/2019 – 06/01/2019
Package production for shipment
Logged inventory of production
Busser
Shiloh's Restaurant
2604 N Aspen Ave Broken Arrow, OK 74012
10/21/2018 – 03/01/2019
Clear & clean tabletops & dining area
Customer Care Representative
Capital One Auto Financing
14002 E 21st ST Tulsa, OK 74134
04/02/2018 – 10/15/2018
Assist customers with their accounts payments, update information, help understand what is going on with their loans and correct any errors
Insurance claims, total loss claims, payoff quotes for sales and/or processed payoff completion
Assist & guide them thru our online access or troubleshoot web support issues
Notated acct about what the customer called for and what services were provided
Shipment
Macy's Bloomingdale's Fulfillment Center 7120 E 76th ST N Owasso, OK 74022.
10/2017 – 12/2017 (seasonal hire)
Loaded semi trucks for shipment
Laundry Attendant (closer)
Laundry Station
11114 E 21st ST Tulsa, OK 74129
07/02/2010 – 05/2011
Ran Register
Bundle washes
Assisted our customers
Cleaned & closed store
Hostess
Napoli's Italian Restaurant
10801 E 31st ST Tulsa, OK 74146.
05/2009 – 06/2010
Greet & seat customers
Handle all call-in orders
Ran Register
Bakery Assistant
Sodexho Incorporated,
7777 S Lewis Ave Tulsa, OK 74146
11/2007 – 04/2008
Bakery section, prepped and made baked goods for the next day's breakfast, lunch, and dinner desserts
Kept section line up full and well presented
Ran register
Cleaned n closed
Cashier/prep/trainer
Bill & Ruth's Submarine Sandwiches
3202 S Memorial DR #3 Tulsa, OK 74145
11/2006 – 11/2007
Open store-stock line up, prep work, and cooked and baked food
Closed store- taking line up down and put away as well as clean-up
Ran main register
Handled call-in & to-go orders
Trained new employees
Waitress
Golfer's Bar
145 N Lewis Ave Tulsa, OK 74110
01/2005 – 05/2005
Served our customers
Ran register
Cashier/production
Quality Thrift Store
5133 S Peoria Ave Tulsa, OK 74105
02/2004 – 10/2004
Priced and stocked production
Ran register
Sales Associate/cashier.
One Price Clothing Store
1548 N Lewis Ave Tulsa, OK 74110
09/2003 – 02/2004
Customer service
Set-up displays and stock production
Ran register
Ursula J. Willhite.
1621 N Xanthus Ave Tulsa, OK 74110
**************@*****.*** ***********@*****.***
Education
W.T.I -Tulsa, OK
Computer Technology & Network Administration
11/2019 – 02/2020 Certification
( School was cancelled due to the COVID
outbreak and then it was online classes only )
Itt technical institute.
Tulsa,OK
Drafting&design – Associate's
Project Mnagement – Bachelor’s 12/2014-09/2016 (incomplete due to school closing before getting to graduate)
Adult education center.
Tulsa, ok
GED - 05/2008-06/2009