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Operational Support E Commerce

Location:
Hyderabad, Telangana, India
Posted:
November 29, 2023

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Resume:

SYED ASIFALI

SR. ANALYST

+91-998******* HYDERABAD, TS, INDIA ad1j79@r.postjobfree.com

Summary With a consistent focus on optimizing operational efficiency and quality, I have led meticulous process analyses, facilitated knowledge transfer, and contributed multifaceted operational support. I excel in conducting rigorous quality checks, maintaining standards, and ensuring data accuracy. My leadership and mentoring abilities have driven team success, while my proficiency in technical aspects such as website management and data processing underscore my commitment to excellence.

Experience PHONERIDE INC. (USA) (TOPLINK SERVICES) Sr. Analyst February 2019 - Present

• Listing products on various e-commerce platforms, such as eBay, Amazon, Back Market, and Shopify, on a regular basis.

• Effectively managed inventory to ensure availability and streamline operations.

• Utilizing tools such as MS Excel and Google Spreadsheets to document comprehensive product details.

• Providing insightful reports on sales, returns, and audits to drive informed decisions.

• Demonstrated expertise in resolving customer inquiries and concerns related to products, enhancing customer satisfaction.

• Skillfully supervised a team, particularly focusing on intricate customer-related return issues.

• Pioneered the creation of an inventory management dashboard, enhancing efficiency by providing real-time monitoring and insights.

GOOGLE INDIA (WIPRO RANDSTAD INDIA KELLY SERVICES) Sr. Analyst June 2008 – September 2018

• Conducting meticulous process and stage-based analyses to enhance task efficiency and effectiveness.

• Offering comprehensive knowledge transfer by delivering evaluations and task insights to anticipate outcomes.

• Capturing and synthesizing research observations into well-prepared documentation.

• Formulating ambitious yet realistic performance targets, considering challenges and industry best practices.

• Providing multifaceted operational support, spanning Pre-Ops Analysis, Post-Ops Analysis, Benchmarks, Ad hoc Tasks, and Issue Prioritization.

• Contributing to effective team management within Operations.

• Facilitating Operations through proficient mentoring, sharing valuable project insights and expertise.

• Ensuring strict adherence of products or services to predefined quality criteria and client requirements.

• Conducting rigorous quality checks on Google Mapping products, meticulously assessing intricate details before market release.

• Guaranteeing the integrity of produced data by upholding stringent quality standards.

• Spearheading the maintenance of back-end map data in Geo Data Operations, contributing to data accuracy and consistency.

Skills and Abilities • Proficient in data analysis, utilizing various tools to extract insights from complex datasets.

• Leadership: Ensure timely delivery of high-quality data by mentoring colleagues and juniors, coordinating tasks, and implementing best practices.

• Skilled in creating captivating presentations and possessing advanced MS Office abilities.

• Expertise in Google Spreadsheets and HTML, facilitating collaborative data management and fundamental web content development.

• Proficient in prompt engineering techniques, adept at crafting effective and tailored inputs to achieve desired outcomes using language models. Professional Strength

• Excel in high-pressure, time-sensitive situations

• Equally comfortable working independently or collaboratively

• Adapt quickly to rapidly changing environments

• Possess outstanding communication, organizational, and administrative skills

• Demonstrate efficient analytical, problem-solving, and decision-making abilities

• Skilled at resolving complex problems and developing effective solutions. Education

OSMANIA UNIVERSITY

Hyderabad MA

OSMANIA UNIVERSITY

Hyderabad BSc. in Computer Science



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