Customer Service Team Member

ANTHONY SCOTT

***** ****** ****** ******** **, **591 951-***-**** **************@*****.***

Summary

My objective is to deliver outstanding customer service and contribute to the store's revenue growth. Possessing expertise in product merchandising and sales, I have a solid grasp of the retail industry, enabling me to suggest products tailored to customers' requirements. I am proficient in inventory management, cash transactions, and the operation of point-of-sale systems. Furthermore, I am dedicated to upholding a tidy and well-organized store environment, staying informed about current industry trends, and enhancing my product knowledge. Leveraging excellent communication and interpersonal skills, I foster positive relationships with both customers and colleagues, ensuring a welcoming and enjoyable shopping experience for everyone.

Skills

Safety Understanding

Account Management

Money Handling

Stocking and Replenishing

Heavy Lifting

Facility Cleaning

Product Knowledge

Attention to Detail

Quality Standards

Peer Relationships

Area and Facility Cleaning

Quality Inspections

Work History

09/2022 to 04/2023

Team Member/Cashier

Circle K Corp – 29500 Rancho California Rd, Temecula, CA 92591

Supervisor: Scott Jessup

Contact: 951-***-****

Shift Worked: Friday Through Sunday 3:30 to 11:30, Tuesday & Wednesday 11pm to 7am

Duties Include:

Developed strong cooperative relationships with coworkers and managers.

Operated register to process payments and collect cash payment for order totals.

Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Created appealing displays for routine arrangements and special promotions.

Maintained overall safe work environment with employee training programs and enforcement of safety procedures

Increased sales Friday Through Sunday

Kept work areas clean, organized, and safe to promote efficiency and team safety

07/2021 to 08/2022

Team Member/Cashier

Stop Quik Mini Market – 29762 Rancho California Rd, Temecula, CA 92591

Supervisor: Danny Bidi

Contact: 951-***-****

Shift Worked: 3:30pm to 11:00pm Monday Through Friday

Duties Include:

Kept work areas clean, organized and safe to promote efficiency and team safety.

Learned all required tasks quickly to maximize performance.

Operated register to process payments and collect cash payment for order totals.

Trained new team members by relaying information on company procedures and safety requirements.

Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Monitored and verified all merchandise was properly priced and labeled

Addressed and resolved customer complaints in polite and professional manner

Devised and implemented processes and procedures to streamline operations

Observed packing operations to verify conformance to specifications

Collected, arranged, and input information into database system

Increased sales by 15%

Frequently inspected production area to verify proper equipment operation

Education

Degree: Basics

Murrieta Mesa High School - 24801 Monroe Ave, Murrieta, CA 92562

Contact this candidate