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Scrum Master Information Technology

Location:
Lithonia, GA
Posted:
November 29, 2023

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Resume:

George Aganifor; B.Sc., CSM, SSM,

Atlanta, GA

Mobile: 678-***-****

Email: ad1j6o@r.postjobfree.com

Professional Profile:

8+ years in Information Technology, with extensive hands-on experience managing major organizational initiatives Like Data Migration from Legacy systems (COBOL) to AWS systems like Java using Agile project management frameworks.

Pragmatic servant leader, mentor and certified Scrum Master and Coach with 5+ years of success, supporting product owners and delivering mid-to-complex projects using Agile approaches (Scrum, Kanban and Lean management). Track record of success building and leading high-performing teams in a behavior-driven development environment. Effective communicator, able to gain consensus and champion change across an organization by identifying improvement opportunities for a more effective and efficient workflow. Experienced in championing and reinforcing change in the work environment through collaboration, transparency, and building trust. Track record working with brand new Agile Teams and Hybrid teams in a fast-paced environment. Great verbal and written communication skills and Ability to evaluate any organization’s pain points, analyze and come up with sustainable and attainable goals. Proficient with Waterfall and Agile environments and have worked with, Co-located, distributed and Offshore teams with multinational clients.

Qualities and Strengths:

●High Conflict resolution and emotional intelligence skills.

●Meeting deadlines and Project goal

●Strategic planning and Business development

●Result Oriented Servant Leader.

●Process Improvement, Innovation and professional communication.

Career accomplishments:

●Facilitated the transition of a Waterfall team to Agile as Scrum Master for a Mission Critical Project. Within 45 days, Teams Velocity improved by 40% with consistent delivery of value sprint after Sprint.

●Introduced and facilitated the first Market of skills activity to strengthen the team's awareness of their combined skills as well as the areas in which team members can support and educate each other.

●Excellent track record in helping teams use Agile frameworks like Scrum, Kanban and SAFe and helping teams achieve consistent success.

●Served as a Scrum Master within multiple scrum teams, facilitating the transition from Waterfall methodology into Agile methodologies and gradually implemented all the ceremonies within my first 30 days on the Job.

●Worked closely with the PO in my recent project to implement backlog grooming and refinement which helped to reduce scope creeps from a historical 70% to 20% and saved time used in Sprint planning by 80%.

Skill Highlights:

●SAFe Scrum Framework; Agile Methodologies; Software Development Life Cycle (SDLC) and Lean, CompTIA Network+

●Cisco Certified Internetwork Expert, Requirements gathering and Analysis

●Jira and Confluence; Share Point; Microsoft Office (Word, Excel, PowerPoint), WebEx, Microsoft Teams

Professional Experience:

Scrum Master

Eagle Promo USA INC, Washington, DC 09/2019 - Present

Project:

Application Performance Monitoring (APM) Managing software application performance for Marketing company with over 2000 users to ensure an expected level of service, consumer behavior, user experience and also detect and pinpoint application performance issues before real users are impacted.

●Scrum Master/coach for Provider team. Lead all Agile/Scrum ceremonies including sprint planning, daily scrums, sprint reviews and sprint retrospectives, as well as coaching team members and clients on Agile methodologies.

●Initiated the Market of Skills to help resolve a major problem of shared resources and this alone helped to improve team velocity by about 20%

●Identify and remove impediments, track and communicate team velocity and generate Sprint artifacts such as the burndown charts.

●Maintain a good professional relationship with Product Owner to define product backlog and objective, while effectively maintaining customer satisfaction as the first priority. This helps to save time spent in long sprint planning sessions.

●Work with management and development team to manage Scope creeps so that team can work at a sustainable velocity.

AT & T Atlanta, GA 03/2017- 08/2019

Scrum Master/ Agile Delivery Lead

Project: Rebranding and Redesigning Foundation’s Website with more cutting-edge technology that meets Current Digital Experience for all users (Android, desktop and IOS).

●Acted as a point of contact (POC) and communicated project status to all participants while ensuring internal teams have resources to meet deadlines.

●Utilized JIRA to track bug, to track issues, to evaluate progress, track workflow, manage sprints, create user stories, we also used JIRA to discuss team’s work in full context with complete visibility.

●Facilitated the pragmatic use of Agile ceremonies that consistently produce the benefits intended by the agile methodology and enabled the organization to deliver products incrementally using inspects and adapt cycles.

●Encouraged high performance and collaboration in teams through shared responsibility and accountability within the team and with all members of the organization.

●Coached and assisted my Product owner in writing user stories which ultimately enabled my team to focus and prioritize accordingly.

Target, Inc. Atlanta, GA 07/2015 – 02/2017

Scrum Master

●Facilitated/coordinated the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager.

●Managed project through status meetings, weekly reports, identifying risks, and tracking issues.

●Create and implement a strategy to improve operational readiness throughout the whole technology organization and assist the organization to integrate into current procedures.

●Give leadership visibility into risk and transform teams across the healthcare industry into a culture that values site reliability engineering.

●An expert specialist in solution building and process deliverables.

●An expert in supporting advisors in discovering the path to resolve customer issues.

●Communicate effectively with customers to understand their needs.

●Solved technical issues with Mac, Windows, and Smart Phone/Tablet Operating systems.

●Planned and implement data governance best practices, identify key functions, and apply sound principles to support CIOs' IT implementation strategies.

●Reviewed organizational structure and functional responsibility and then design actionable IT systems realignments from a data perspective, staffing adjustments, and internal and external customers.

EDUCATION

Bachelor of Science - Business Administration UNC

Associate degree of Science, Gainesville State College.

CERTIFICATIONS

Certified Scrum Master (CSM)

Scrum Product Owner (CSPO)

TECHNICAL SKILLS

Tools & Software: Jira, Confluence, Microsoft Teams, Webex, Slack, Google Apps

SOFT SKILLS

●Excellent servant leadership qualities

●Outstanding oral and written presentation and communication skills

●Conflict resolution

●Highly organized with the ability to multitask.

●Strong leadership skills

●Coaching agile principles and practices

●Strategic planning

METHODOLOGIES:

Agile-Scrum, Kanban, SAFe



Contact this candidate