Team Lead Customer Service
Resume:
Jonathan Benavides
***** ******* ******* **, ******* TX, 77065
Phone: 346-***-**** E-mail: ***********@*****.***
PROFESSIONAL OBJECTIVE
US Army Veteran with strong work ethic seeking to utilize my college education and experience in an office setting where I can make a meaningful contribution to my employer.
I am bilingual and bring a wealth of knowledge of both logistics and customer service. My background includes a focus on sales, production and administrative departments, computer skills, managing inventory, and leadership skills including PDS Team Lead training (based on TDS – Toyota Production Manager Training). TECHNICAL SKILLS
o Proficient in Microsoft Office Suite
o Strong attention to detail and
organizational skills
o Bilingual (Spanish, English)
o Ability to work independently and meet
deadlines
o Strong communication skills
o Excellent time management skills
o OSHA certified reach truck operator with working knowledge of Brother, Raymond and Caterpillar lift trucks.
o Strong equipment repair and maintenance skills
EDUCATION
September 2021 – present, Lone Star College – Associates of Science Houston, TX o Anticipated graduation date - 2025
June 2022, Daikin – PDS Team Lead Training Houston, TX
1999, US Army – Basic Combat Training, 3rd Battalion, 34th Infantry Houston, TX
1987 – 1991, Cypress Creek High School – HS Diploma Houston, TX PROFESSIONAL EXPERIENCE – specific details upon request
July 2023 – present CNC Flow Controls Houston, TX o Manage orders and logistics to ensure timely shipments, picking/packing specialist for FedEx and UPS orders, Reach Truck operator
March 2023 – July 2023 Cypress Creek Staffing Agency Houston, TX o Picking/Packing specialist, Reach Truck operator
August 2021 – March 2023 Daikin Houston, TX
o Reach Truck Operator, trained as PDS Team Lead
March 2010 – January 2021 Box Factory Livingston, TX o Computer Operator, File Clerk, QC Clerk, Shipping/Receiving Clerk, Production Clerk, Production Coordinator, Stock Clerk (kept inventory of stock and ensured proper storage/quality of stock), Warehouseman (focused on warehouse organization, coordinated with clerks to safely move and store pallets)
REFERENCES
Available Upon Request
Contact this candidate