Customer Service Administrative Assistant
Resume:
Kelly N. Mandernachl
Schaumburg, IL
***************@*****.***
Work Experience
Employment Support Professional, Avenues to Independence, Dec 2021- July 2023
● Prepare developmentally disabled adults for employment in the community
● Monitor 8-20 clients for daily activities
● Proficient in Google platforms, Zoom, and more.
Server, Passero Italian Eatery, Oct 2017 - June 2023
● Provide dining customer service in a high-end restaurant
● Memorize over 50 rotating seasonal menu items to give customized recommendations to
guests
● Handle 45+ customer interactions via in person and phone ensuring customer satisfaction
Day Care Attendant, A Mother's Touch, 2019 - June 2020
● Care for and ensured the safety of infants and children under the age of ten
● Provided
Bartender, Granite City Brewery, 2016 - 2017
● Served lunch and dinner to 50-100 customers per shift at craft microbrewery
● Work included customer service and banquet service
Office Assistant, University of Dayton Arena, 2012 - 2015
● Assisted with Dayton football, men’s and women’s basketball team
● Updated inventory lists for each game, prepared travel supplies and worked athletic
events
Administrative Assistant, Dempster Auto Rebuilders, 2010 - 2016
● Worked on financial reports and billing utilizing company’s internal system
● Inputted data using spreadsheets and assisted with telephone inquiries
● Performed data entry tasks remotely
Education
University of Dayton, 2011- 2015
● Bachelor of Arts: Criminal Justice Major
● Sociology Minor
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