Project Manager Scrum Master
Resume:
Dan J Voss, CSM
Rhinelander, WI *****
Executive Summary
Energetic, results-driven, organized and highly diversified Scrum Master and Project Manager
** ***** **** *****, ********l and Hybrid methodologies focused on software development.
10 years with Scrum, Kanban, Lean Portfolio Management Agile workflows.
20 years implementing EMRs in healthcare facilities. HL7 integration development.
Experience with Financial Services, Manufacturing and ERP applications with multiple plants
Projects involving Web, Mobile and backend functions utilizing AWS, Azure, and Google Cloud
Over 20 years as a Project Manager on a variety of large projects and complex clients
Certified Scrum Master since June 2010, other Agile classes completed since that time.
Experience leading Agile transformation with several organizations.
Professional Experience
Navitus, Inc., Appleton, WI March 2023 - September 2023
Contract Sr. Project Manager
Sr. PM and Agile practice leader for large pharmacy benefit management (PBM) in the Midwest. Main role was to manage several large health plan implementations and software enhancement requests related to the company’s growing client base. Heavily involved with API development, Cloud (AWS) and other data migration projects over the time.
Liaison between the API integration team utilizing AWS components and customer representatives.
Deployment of new customers onto our platform of claims adjudication and drug coverage modules.
Presented bi-weekly updates to VP level and Directors of the firm.
Participated in Program Increment Planning and Sprint Reviews with various PODs.
Environment: Jira, Confluence, Azure DevOps, Smartsheet, Microsoft tools, Sharepoint, Agile/Scrum, Linux, Windows, VM, SAFe (Scaled Agile Framework)
Eversana, Inc., Milwaukee, WI March 2022 - March 2023
Contract Sr. Project Manager
Sr. PM for growing pharmacy advertising agency in the Midwest. Main role was liaison between software development teams and new customers coming onto SaaS platform. Heavily involved with web site development, and other legacy system data migration projects.
Integration of new customers onto our platform for drug promotion and customer service support.
Planned new Disaster Recovery software implementation for the enterprise.
Facilitated the projects that Solutions Engineering which included the Cloud enablement team.
Led a ServiceNow project to enhance the organization’s use of requests and incidents. Enhanced the ITIL processes.
Presented monthly updates to VP level and Directors of the firm.
Environment: Jira, Confluence, AWS, Azure DevOps, Google Cloud, Smartsheet, Microsoft tools, Sharepoint, Agile/Scrum, Linux, Windows, VM, ServiceNow, PagerDuty, Miro
Charles Schwab, Lone Tree CO April 2020 - December 2021
Contract Sr. Project Manager
Sr. PM for Test Data Management team which was responsible for developing new strategy for harvesting, manufacturing, and virtualizing test data for enterprise applications.
Led a Vendor Evaluation project which evaluated several major TDM vendors (K2View, Informatica, Delphix, etc.) on their capabilities to solve Charles Schwab business needs using Excel, Confluence and Powerpoint presentations.
PM for new Data Center buildout and worked on getting applications ready for that new data center which was planned to be operational in 2023. Managed the project with Excel, Confluence, Jira, ServiceNow and MS Project.
Led a portion of TD Ameritrade and Schwab merger activities as assigned by leadership.
Led team of engineers, business analysts on upgrading ServiceNow processes and approval workflows
Developed a playbook (Sharepoint) site which captured all tasks required for Mock testing exercises. Also used Confluence, Sharepoint, MS Teams, Excel, and Powerpoint extensively.
Collaborated with other project managers on enterprise-wide initiatives.
Communicated with team members via MS Teams channels and other means like email and Jira stories. Coordinated communication via Teams channels to large audience on the project when necessary.
Environment: Linux, Windows, VM, AWS Cloud, Jira, Confluence, ServiceNow, MS Project, Microsoft tools, Agile, Waterfall
Traemand, Inc.; Englewood, CO October 2019 - February 2020
Contract Project Manager / Scrum Master
PM for Salesforce (SaaS) FSL team and focused on continuous enhancement of features. Helped define Orders-to-Cash.
Developed MS Project plans and Jira Roadmaps based on organization initiatives and worked with the Scrum boards plus worked with Product Owner to refine backlogs.
Led projects to integrate Salesforce CRM with IKEA systems to improve efficiency between Sales agents and installers.
Collaborated with Data Privacy and Security resources to address GDPR and CCPA
Mentored three development teams and focused on continuous enhancements.
Led integration project between Salesforce CRM with Jira and NetSuite (SaaS) to improve efficiency of department resources.
Organized the software releases by the teams onto the Release Train. Gained approval of changes to organization’s software.
Environment: Salesforce CRM, NetSuite ERP, Agile, Jira, Confluence, MS Project
Best Buy Inc.; Bloomington, MN July 2018 – June 2019
Contract Project Manager / Scrum Master
Led the Google and Alexa Voice teams on microservice development for Best Buy retail business.
Coordinated the software releases by the teams with the Google and Alexa teams.
Collaborated with DevOps, Development and Product Management to integrate e-commerce sites.
Monitored deliverables and suggested ways of improving velocity for both teams.
Responsible for overall budget and burndown of the two different teams.
Collaborated with UX designers and Voice response analytical results.
Environment: AWS, Java, Google and Alexa voice products, MS Office, microservices
PeopleNet (Trimble, Inc.) Sept 2017 – June 2018
Contract Project Manager / Scrum Master
TEKsystems, Minneapolis, MN
Scrum Master for two remote software development teams with the OEM line of business for the company. The OEM business is providing PACCAR Solutions with a portal for managing truck performance. One project was to update software on devices that were installed in thousands of trucks using our software.
Our main products were for monitoring engine and maintenance issues for large truck manufacturers via devices installed in those trucks. Our products were deployed in all North American Kenworth and Peterbilt trucks and Cummins engines. We pushed our microservices application updates via AWS Cloud services.
One team also worked on Single Sign-On with using an IdP (Auth0 Identity Provider) and upgrading our logging capabilities.
Environment: AWS Cloud, Jira, Slack, Confluence, Agile, Google enterprise tools, Portals, Single Sign-On
Symphony Corporation, Madison WI Dec 2016 – Aug 2017
Contract Project Manager / Scrum Master
Led several software development efforts involving the USDA. These projects were fast paced with many changes. The project team was involved with converting years of Crop data plus designed a web portal (Front-end) application. My role was to lead the UX design with the end client. The team used .Net architecture, SQL Server and Team Foundation Services for maintaining our user stories and backlog. The team maintained our Kanban and Burndown charts in TFS. Project budget was just under $2 million for the conversion and portal development.
Also led successful migration of companies Salesforce CRM and MS Dynamics CRM to MS Dynamics 365 (SaaS).
Environment: Linux, .Net, SQL Query, SQL Server, TFS, MS Dynamics, MS Project, Kanban, Agile/Scrum
Schneider National, Green Bay, WI May 2016 – Nov 2016
Contract Project Manager / Scrum Master
Led the web-based Carrier portal data analytic software development project for Schneider National. Schneider built two dashboard analytical applications for their Bulk and Freight brokerage business. The Broker portal merged data from enterprise-wide transportation system and MercuryGate with several sources into several interactive pages. Drilldown capability was provided by load, by route, and commodity. UX design scrum team had to be coordinated with large (12-15 people) development team.
Served as Scrum Master on several 2016 software initiatives by using Jira and Clarity tools.
Developed the Capability Matrix and MVP deliverables for both initiatives. The IT department used a modified SAFe framework model.
Offshore and onshore resources from several vendors were part of the development teams.
Led Sprint Planning and retrospectives on both initiatives.
Environment: Linux, OTM, Oracle Development Foundation, MercuryGate, Java, Hadoop, Oracle DB, Jira, Clarity, MS Project, SAFe
Employee Trust Funds, State of Wisconsin Feb 2015 – May 2016
Contract Project Manager
Managed the implementation of PeopleSoft Financial and Procurement rollout for a State Agency which was Release 1. Release 2 is Human Capital Management (Payroll, Time & Labor, Benefits and other HR related) modules. ETF is one of 55 State Agencies who are consolidating the business systems on PeopleSoft 9.2. Followed PMBOK methodology on this project. More information available:
Helped drive the customization of Benefits Administration System and new interfaces with legacy systems. Agile methodology was employed for BAS project.
Provided project status and updated project plans on a routine basis.
Coordinated hardware requests with Department of Administration infrastructure teams.
Managed development of interfaces with outside healthcare vendors and conversion of existing data for the new modules.
Environment: Linux, PeopleSoft, .Net, SQL Server, Oracle DB, Sharepoint, MS Project, Visio, PMBOK, etc.
State Accounting Office of Georgia Oct 2014 – Feb 2015
Contract Project Manager
Managed the PeopleSoft HCM (Time & Labor, Payroll & Absence Management) with Financials for cost allocations (GL, AP, Purchasing & Commitment Control), and budgeting which included custom software development. The Department of Labor (DOL) was the agency that was transitioned from a custom legacy application.
Helped drive the customization of allocations for Federal/State reporting requirements for DOL.
Gather requirements and led development of Data Warehouse reporting (Cognos) for DOL.
Provided dashboard reporting to steering committee and overall State Accounting management.
Custom reporting was developed for State of GA labor statistics, and government grants for unemployment.
Environment: Linux, Oracle DB, PeopleSoft (hosted), Clarity, MS Project, PMBOK
Ciber Mar 2010 – Sept 2014
Project Manager / Scrum Master
Contracted to provide business analysis and Agile project management for an application isolation project due to a mining client divesture for a global client in Denver.
Directed project resources which developed requirements and technical specifications. The project used Ciber’s methodology for the project which also met the requirements for the client.
Drove the development of project plans, estimates, and monitored the overall project progress. The technical team was responsible for creating a new network and related infrastructure with global resources. Daily scrums were conducted to ensure development was on track.
Conducted weekly status meetings with representatives from the client and Ciber.
Managed one project budget of $1M for a new Health & Safety web application.
Environment: Linux, .Net, JavaScript, SQL Server, MS Project, Agile/Scrum
Certifications and Training
Completed online Smartsheet education classes.
Completed prep course for PMP (PMBOK via PMI)
Information Technology Infrastructure Library (ITIL)
Agile Project Management (Scrum Master) Certification (2010)
Certified Agile Product Owner Certification (2015)
Oracle / PeopleSoft courses
MS Dynamics classes
NetSuite classes
Education
Bachelor of Science in Management Information Systems, Minnesota State University
Associate of Science in Computer Programming, North Dakota State College of Science
Healthcare Information Technology Certificate, University of Denver
University of Wisconsin Project Management Professional program, November 2016
Completed PMP Prep classes through PMI Madison / South Central WI Chapter, May 2017
Agile training courses at University of Minnesota, 2018
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