IT executive (CIO, VP)

DWIGHT D. MOORE

Flower Mound, Texas ***** / 972-***-****

*****.******@*****.*** / http://www.linkedin.com/in/dwightdmoore

SUMMARY AND PROFILE

Program/Project Management Architecture/Software Design Digital Transformation

Executive Communications Financial Management Process Design

Customer Experience (CX) Infrastructure/Cloud Team Leadership

IT Strategy Governance

PROFESSIONAL EXPERIENCE

Columbia Advisory Group LLC

Senior Vice President of Technical Services

2022 - 2023

Columbia Advisory Group is a technology services company whose services range from interim

CIO, CISO, CTO, infrastructure, program management, IT assessments, information security and compliance, analytics and applications support, service desk, and IT Service Management support.

Provided leadership and management of service personnel across all service lines with 6 Directors reporting. Program management across all business units. Created a strategic vision for the organization, including collaborative efforts with clients.

Created standardized contracts for consistency, improved risk management, and cost control. Simplified contracting with standard terms by 40%.

Established a standardized pricing model for contracts improving pricing integrity on all new contracts. Increased pricing transparency and efficiency by 70%.

Worked directly with the SVP of Business Development on sales pursuits, requests for proposals (RFPs), marketing content, thought leadership, and new service offerings.

Established new financial reporting for clients and Practice P&L for improved business management.

Votum Technology Group

Chief Operations Officer

2018 - 2022

Votum is a professional services company transforming our client’s business through strategy and technology through transformational technologies using the Internet of Things (IOT), big data management, analytics, robotic process automation (RPA), and artificial intelligence (AI).

Developed our methodology for AI and RPA strategy, delivery, and operational lifecycle.

Created a strategic framework for the full lifecycle of AI and RPA solutions

Established a go-to-market strategy and operational model.

Engaged and contracted third-party partnerships in software and services.

Provided solution architectures to proposals and projects using our strategic framework.

Authored thought leadership articles on AI and RPA.

Multiple certifications with UI Path RPA.

Dwight D. Moore Consulting

Principal

2010 - Present

Technology and IT Strategy Services including application development, cloud infrastructure, artificial intelligence, and project management.

Created an early prototype of a pharma R&D cloud platform based on Typescript, RxJS, AWS (Lambda, S3, federated IAM, Linux VM), Angular, SOLR, Auth0, Docker, Go Lang, ArangoDB) with a SaaS based architecture.

Developed an AI strategy framework addressing enterprise-level AI transformation.

Led the development of a new website for improved interface design (CX), and marketing content.

Provided pro-bono services for a charitable health care organization for their web site for online donations, and SEO improvements.

Moderated several of panel discussions for an executive networking organization on the topic of AI.

Young Presidents’ Organization (YPO), Irving, Texas

Chief Information Officer

2010 - 2016

Reported to the Chief Executive Officer (CEO) and a member of the senior leadership team.

Accountable to the Information Technology Steering Committee of the Board of Directors.

Established a digital transformation initiative to reduce operational costs by 30% and greater agility.

Led the IT Steering committee of the YPO Board of Directors. Responsible for meeting logistics, agenda, meeting execution for 6 global conference calls, and 2 in-person meetings per year.

Reduced IT support times by more than 30%.

Reformed IT financial management processes, improving expense management within a 2% variance.

Improved data quality by 30% across the organization reducing help desk tickets and related costs.

Restructured technology contracts for a reduced cost by 15% and reduced operations risk.

Improved team effectiveness by 75% by creating team goals, creating alignment.

Accenture, Dallas, Texas

Senior Executive / Partner / Managing Director, 2006 - 2009

Accenture is a global management consulting, technology services, and outsourcing company.

Practice Director for Information Management Services. Global Director for Digital/Portal practice focused on web applications and document management reporting to the Executive Director. Led successful client delivery teams for large engagements at Fortune 500 clients coordinating cross- functional teams. Certified Accenture Quality Assurance Director – one of the first in the company.

Managed a $200 Million capability area represented by over 200 dedicated professionals worldwide growing over 30% in 3 years.

Turned around a distressed client project improving project financials from a -3% loss to a break- even 0% position and improving client satisfaction.

Created internal Accenture asset development including estimators, methodology, marketing/sales assets, and research with budgets of over $5 Million.

Accountable as Executive Sponsor for the Accenture Innovation Center for IBM Technologies.

Accenture, Dallas, Texas

Senior Manager

2001 - 2006

Portal and Content Management Practice. Reported to Managing Partner (Managing Director) for the practice. Subject Matter Expert and project lead for web/portal, and content management to client engagements. Headed successful software delivery teams for large engagements at Fortune 500 clients performing project management and technical design.

Led the technical team for the web re-design and implementation of the U.S. Internal Revenue Service (IRS) web site. Achieved 1.5 million unique users after launch. Recognized as “Best of the Web” by Forbes magazine in 2002.

Managed the implementation of the Marriott.com website redesign project.

Delivered client projects of up to $10 Million and teams 100 members.

Lead recruiting for the Practice coordinating schedule, conducting interviews, and offer decision processing.

Clients include the US Treasury Internal Revenue Service, Cardinal Health, Mars, Marriott Hotels, Verizon, and Goldman Sachs.

Accenture, Dallas, Texas

Manager

1997 - 2001

Global Architecture and Core Technologies Practice. Designed solutions and led technical architecture and application development teams on client engagements. Performed architecture strategies defining future state architectures. Led successful software delivery teams for large engagements at Fortune 500 clients. Clients included USAA, First USA, Fairmont Hotels, and eSeated.com (start-up incubator).

Accenture, Dallas, Texas

Consultant

1996 - 1997

Innovative Computing Practice. Created technical architecture and software designs for client engagements.

Advanced Financial Systems, Inc. (AFS)

Co-Founder/Developer

1993 - 1996

AFS was a banking software start-up company to create an innovative check-image solution for the financial industry. The company started with $250k in investment funding. The company was acquired by Metavante for over $300 Million with an established base of over 7,000 institutions, and 325 employees. Developed the proprietary database and query language for high-speed check data and image capture on a distributed server. Created one of the first CD archive solutions for checking data/images that created a 1 year ROI for customers.

EDUCATION AND OTHERS

University of Oklahoma, Phi Beta Kappa, Alpha of Oklahoma Chapter

Bachelor of Science with Distinction, Computer Science

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