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Scrum Master Software Development

Location:
Richmond, TX
Posted:
November 28, 2023

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Resume:

Ruth Iziduh

ad1iv7@r.postjobfree.com

PROFESSIONAL SUMMARY

Seasoned Scrum Master with expert knowledge on SDLC (Software Development Lifecycle) and experience in driving Incremental delivery using Agile principles and best practices.

Strong experience in leading, coaching, and mentoring onshore and offshore teams working with complex software development projects with strict deadlines to perform highly and exceed all expectations.

Exhibited the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Helped the team embrace SAFe Core Values, adopt and apply SAFe principles, and implement SAFe practices.

7+ years of experience at driving the adoption and enforcement of Agile best practices (XP, TDD, CI/CD), identifying, and removing impediments and fostering team collaboration and self-organized with emphasis on the Analysis, Design, Testing phases, and its documentation.

Succeeded in coaching teams and transitioning them from the Waterfall methodology to having the Agile mindset using various techniques such as the ShuHaRi technique, The Bruce Tuckman’s technique, 4 C’s, and various other techniques.

Strong knowledge in various Agile frameworks and methodologies like Scrum/Kanban/XP/SAFe.

Helped teams organize and facilitate all Agile and Scrum ceremonies, which includes the Sprint Planning, daily Stand-ups, Sprint Review, and Retrospectives respectively.

Familiar with Agile tracking tools such as TFS, Jira, Version one, Rally, Confluence, Microsoft tools, and Azure DevOps.

Succeeded in developing efficient business relationships with vendors, business users, customers, and teams to process and support requirements, develop tactical and strategic plans to implement technology solutions, and effectively manage customer expectation.

Helped in creating Release Plan, Project Strategy document and Statement of Work for API (backend). This helped in reducing scope creep and helped foster proper engagement with, business users, external vendors, and teams. Shielded teams from any external distractions and helped team identify and remove internal and external dependencies and bottle necks.

In-depth knowledge of Chatbot, eCommerce, Point of Sales, and Interactive voice response systems.

Facilitated and continuously engaged in challenging the old norms of development to improve performance in quality, predictability, flow, and velocity. helped the team focus on daily and iteration goals in the context of the current program.

PROFFESIONAL EXPERIENCE

Drive scrum and assume responsibility for project tasks and ensure they are completed in a timely fashion.

Snr. Scrum Master RPA

Point32HealthPoint32Health

June 2022 - Present

United States

Oversaw the scrum team and all pre-requisites to scrum team – requirements, data model, design, implementation, QA, and validation of programming code and products.

• Created project outlines and timelines and distribute responsibilities to team members

• Facilitated daily scrums, stand-ups, and meetings to monitor project progress and resolve any issues the team may be experiencing

• Shaped team behavior through excellent management via the agile method

• Performed reviews on software development team members

• Removed project obstacles, develop solutions with team.

•Lead activities and managed by a delivery teams and application team while adhering to agile best practices and disciplines.

• Ensured milestones are reached and deadlines are met throughout project lifecycle.

•Coached team members on Scrum practices and monitored compliance with Scrum practices and facilitated scrum ceremonies.

•Worked closely with the product owner to support product backlog definition refinement and prioritization of work into sprints.

• Built strong relationships with stakeholders, application users, and program owners.

• Documented progress and communicate to upper management and stakeholders.

• Took responsibility for successful product delivery and lead improvements like the pipeline tracker to more efficiently get work to the Scrum teams.

• Lead implementation of agile on an organizational level

• Lead Sprint review of product increment and planning and coaching the scrum team.

• Lead the Scrum Master Community of Practice/Coaching Teams

AIT Global, Fiserv, Chicago Illinois (November 2020 to June 2022

Scrum Master (Remote contract)

Drive Scrum and assume responsibility for project tasks ensuring they are completed in a timely fashion.

Identify obstacles which might impact the delivery of user stories and provide support to remove them.

Effectively communicating insights and plans to cross-functional team members and management.

Strong analytical skills, problem solving, communication skills, and presentation skills.

Collaborated with Product Owner/Developer frequently for quality assurance of deliverables.

Responsible for gathering and understanding of business needs and translating them into effective user stories/requirements.

Facilitating workshops and discussion sessions.

Influence stakeholders and work closely with them to determine acceptable solutions.

Construct workflow charts and diagrams; studying system capabilities; writing specifications.

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

Conduct Gap Analysis and depict the relevant requirement.

Communicate and negotiate requirements for End Users.

Propose business solutions and estimate effort required. Communicate requirements to project team and validate requirements have been met.

Participate as a pivotal team member in design, review, and planning meetings.

Hands-on experience with cross-functional teams that focus on Cloud Applications and Big Data software insight.

Work as a team to develop optimal solutions that meet customers’ and business needs.

Assist in User Acceptance Test for user stories and assist the Product Owner to sign off UAT.

Knowledge of Salesforce platform.

Pharmedium Services, Houston, TX (January 2019 to November 2020)

Lead Pharmacy Tech/Scrum Master

Coached the Product Owner and Scrum Teams to improve on Agile best practices, efficiency, and self-organization by cultivating a culture of transparency within the teams to meet expectations and deliver value.

Worked closely with the Release Train Engineer to facilitate the PI planning event and all the SAFe ceremonies to ensure success.

Coached 2 Scrum Teams simultaneously with in-depth guidance on the Scrum roles, artifacts, and Scrum ceremonies to aid performance.

Helped teams identify and break-free from Agile anti-patterns.

Provided training sessions to aid organization-wide adoption of Agile best practices and knowledge in Agile methodologies.

Analyzed metrics for automated builds and tests to increase quality of code being released to production.

Coached the Product Owner and teams on how to write good user stories that represent vertical slices of value using the INVEST criteria and other techniques of splitting stories.

Supported the Product Owner in grooming and maintaining the product backlog.

Helped teams develop intimate knowledge of business strategy, business model, and processes to identify improvement opportunities and value-added capabilities.

Created a more trusting and collaborative team environment where problems were raised without fear of blame or being judged with a complete focus on problem resolution.

Coached Scrum Teams to adopt Agile methods and concepts by promoting Agile standards and behaviors.

Help teams in generating business value by knowing the purpose of features and stories, using data to assess performance, and carrying out development activities through it.

Ensured that dependencies and bottle necks were identified and removed to aid team’s success to achieve their sprint goal.

AIT Global, Capital One, Atlanta, GA (June 2016 to January 2019)

Scrum Master

Facilitated all of Scrum ceremonies which included the daily standup meeting, Backlog refinement, Sprint planning, Sprint review, and Sprint retrospective meetings.

Helped the team track progress using various Agile metrics such as the burn-down chart, burn-up chart, team velocity, cycle time, and various other metrics.

Fostered cross-team coordination as part of the responsibility to coordinate and gain feedback on process development and management of organizational change.

Successfully transitioned 2 Development Teams from using the Waterfall methodology into having the Agile mindset and following Agile best practices.

Helped team maintain relevant metrics to help monitor their performance.

Encouraged and facilitated cross-team coordination and collaboration.

Ensured internal and external communication was flowing smoothly to improve transparency and radiating information.

Encouraged self-organization, by coaching the team on how to identify and remove impediments wherever possible and pick up tasks without being told to.

Protected Scrum Teams from internal and external distractions to aid more focus on being productive while achieving sprint objectives.

Experience working with modern technology such as Web Services, XML, iOS, and Android Platform features.

Helped teams become more T-shaped by defining areas for change and conceptualizing strategies on how to be more effective.

Promoted team discussion in the retrospective meeting to identify process inefficiencies and drive proposals for resolutions while implementing systems for quicker resolution.

Helped teams write good stories that represented vertical slices of value using INVEST criteria, The SPIDR technique, and various other techniques of splitting stories.

Executed maintenance solutions and performed post-resolution follow-ups to ensure problems were adequately resolved.

SKILLS

Conflict resolution, Decision making, Quality Assurance, Kanban, User support, Performance improvements, Public speaking, Problem resolution, Stakeholder updates, User training, Process optimization, Appointment setting, Risk management processes and analysis, Master calendar management, Risk identification, Waterfall and Agile methodology, Planning, and implementation

EDUCATION / CERTIFICATIONS

University of Benin - Edo State, Nigeria Bachelor of Science: Mathematics and Economics

Scrum.org, Professional Scrum Master (PSM1)

Scaled Agile, SAFe Scrum Master (SSM)

Scrum.org, Professional Scrum Product Owner (PSPO)

Continuous Learning Institute, University of Ghana, Legon (PMP)

Scaled Agile, SAFe Product Owner/Product Manager (POPM)Scaled Agile, Certified SAFe® Program Consultants (SPCs)



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