Customer Service Assistant Manager
Resume:
Angela Verdusco
Tolleson, AZ 85353
Chella10340@icloud,com
OBJECTIVE
To obtain an administrative position in an industry where I can demonstrate and expand my skills and strong operational integrity while becoming the best employee in a solid forward thinking organization.
CUSTOMER SERVICE/CASHIER
Tractor Supply
789 N 99th Ave
Tolleson AZ 85353
June 2021- Present
Lead Cashier/Trainer
● Customer service
● Lead cashier
● Cashier trainer
● Customer service calls
● Customer backup
● Stocking
● Credit card processing
● Customer service warranty for products
PROFESSIONAL EXPERIENCE
Little Caesars
Phoenix, AZ
April 2012 – June 2021
Assistant Manager
● Currently managing 12 staff members to ensure efficient production throughput
● Currently managing dual locations; Remote drive thru and lobby
● Currently managing customer service processes
● Implement daily sales and manufacturing goals
● Responsible for scheduling my staff to meet our branch and our customer needs
● Through a consistent compliance process with operational regulations and guidelines I have been assigned the extra duty of training new managers and tutoring existing managers
● Proper banking procedures
Dollar Rental Car
Tucson, AZ
August 2001 – December 2003
Customer Service
● Reservations
● Damage Reports
● Billing
● Check-Ins
● Inventory Reports
● Data Entry
● Process Orders
● Clean-Up
● Follow-Ups
EDUCATION
Pima Community College
Pre-Apprenticeship (Construction)
CERTIFICATIONS
ACE (Awesome Customer Experience)
OSHA-20hr Course Certification
LANGUAGE SKILLS
Proficient in English
REFERENCES
Available upon request.
Contact this candidate