Tracy Jones +* *** -***-****

Warehouse Specialist / Delivery Driver ad1iq4@r.postjobfree.com

Summary

Certified CDL A & B Driver with 18+ years of experience in driving Box Trucks, Semi-Tractor with 48 ft. Flatbed, and Rear Load Trucks. Experienced in delivering Printers, Computers, Copiers, Scanners and Fax machines for Xerox company. Skilled in the installation and troubleshooting of the various printer models including the Laser Printer and the multifunction Printers. Proficient in setting up and configuring printers. Strong familiarity with networking protocols and hardware installation. Highlights

• Delivered and affixed all the equipment of Xerox product line to homes, offices, and hospitals

• Installed printer hardware, software, and peripheral devices such as scanners & fax machines and configures them on the network for clients

• Involved in servicing and maintenance of standalone printers, Laser printers, Thermal printers, multifunction Printer, scanners and Network Printers

• Took care of the regular and routine repairs which included replacements such as new ink / toner cartridges and paper trays

• Diagnosed, troubleshooted and resolved printer issues, such as incorrect print output and connectivity problems

• Provided technical support for users with printer-related questions on calls and in- person

Experience

Delivery Driver May 21 - Present

Cranes Logistics

Dallas, TX

o Utilized heavy equipment to unload and load the goods in the Box Trucks o Operated the pallet jacks, hand trucks, and stair climbers to move / lift / maneuver equipment

o Communicated with dispatchers, drivers, and other team members to make deliveries

o Maintained a log book to record all transaction details like name of customer, address, order description, time of delivery, money collected, and expenses incurred Delivery Driver / Printer Technician May 18 – Oct 20 Xerox

Dallas, TX

o Delivered and affixed all the equipment of Xerox product line to different offices and hospitals

o Issued invoices and obtain customers’ signature upon delivery of the order o Installed printer hardware, software, and peripheral devices such as scanners & fax machines and configures them on the network for clients o Picked up printer and copier equipment and supplies to return, ensured all paperwork is filled out and turned in to the proper personnel o Set up new systems, performed routine maintenance, and resolved technical issues o Maintained and ensured the proper function of standalone printers, multifunction printers, Laser printers, scanners and Network Printers o Took care of the regular and routine repairs which included replacements such as new ink / toner cartridges and paper trays

o Diagnosed, troubleshooted and resolved printer issues, such as incorrect print output and connectivity problems

o Organized timely checks and maintenance of all the printing equipment o Ensured papers are loaded correctly in all printers to minimize paper jams and reduced maintenance calls

o Kept track of the ink levels in the printer cartridges o Ensured the printing equipment is installed in a safe manner that doesn’t present any hazards while also supporting functionality to allow for the best possible performance o Provided technical support for users with printer-related questions on calls and in- person

Delivery Driver Jan 17 – Apr 18

Peopleready

Mesquite, TX

o Drove safely in all types of weather and followed traffic laws to protect company property

o Followed the best practices for safety, while loading and unloading a truck o Maintained delivery logs and records

o Performed basic truck maintenance

Delivery Driver Apr 15 – Apr 16

JTP logistics

Dallas, TX

o Operated a Semi-tractor with 48 ft. flatbed hauling steel to required location o Inspected delivery vehicles and ensured the safety of the loading and unloading process.

o Contacted customers to confirm delivery details

o Determined placement of merchandise, followed safety and lifting protocols during deliveries, and conducted safety reviews

Delivery Driver Apr 13 – Mar 15

Waste Management

Lewisville, TX

o Operated a rear load truck on an assigned route for trash collection o Collected and delivered refuse & recyclable materials to designated areas o Lifted heavy objects and worked in all weather conditions o Drove safely and following a scheduled route

Delivery Driver Apr 06 – May 09

City of Garland

Garland, TX

o Operated a side arm automated truck on an assigned route for trash collection o Chartered route for easy delivery of packages

o Adhered to assigned routes and following time schedules o Abode by all transportation laws and maintained a safe driving record Delivery Driver Jun 05 – Apr 06

Smith Way Motor Express

Fort Dodge, IA

o Drove a semi-tractor trailer over the road delivering various materials to required destination

o Checked in with all the drivers, planned out destinations and coordinated loads with the Load planners, contacted customers regarding deliveries, sorted through payroll, handled driver concerns and responded to urgent situations as they arise o Provided excellent customer service, answered questions, and handled complaints from clients

Certifications

Class A CDL Certification

Class B CDL Certification

Driver’s License

Forklift Certification

Education

Bachelor’s Degree in Cyber Security

Strayer University

Dallas, TX

2026

Skills

Box Truck / Rear loader truck / Commercial driving / Tractor-trailer / Box truck / Flatbed / Tire Service / Oil Change / Lawn Care / Freight Experience / Delivery Driver Experience / Brake Repair / Loader Operation / Forklift / Pallet Jack / Reach Truck / Warehouse Management / Delivery Driver Experience / MS Office / Cargo hauling / Warehouse Experience

/ Order Picking / Loading / Unloading / Shipping & Receiving / Quality Inspection / Freight Experience / Warehouse Distribution Experience / Logistics / Packaging

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