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Customer Service Rep

Location:
Hollywood, FL
Posted:
November 28, 2023

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Resume:

Certifications

RMA,****- ****

CNA,****-****

RPT, 1996-2023

EMR, 2009

HIV coordinator

2010

Key Skills

Customer service satisfaction, wound care, meds, admin, registration, coding, lab testing, CLIA, QA/QR.

Risk Management

Assessing vulnerability of care

Authentication with repitiveness

System Monitoring

Regulatory Compliance

System Integration Planning

Education

University of Phoenix BSM

Miami-Dade College

Miami, FL

AA degree in (SW)

REGISTRY PHLEBOTOMY TECH/CUSTOMER SERVICE REP.

Multi-certified in internal and specialty units

credential Summary

Credentials: Knowledge of assessment, triaging, patient care which including technical skills: Electrocardiogram, Phlebotomy, medication administration, wound care and nursing support.

Medical

manager

Registration of HMO, PPO which included Medicare, and Medicaid

Patient, billing and coding, verification

Systems:

HCN, EMR

Networking:

DCOS, HCN, Routers, Firewalls, Nexgen

Software:

MS Office (Word, Excel, Outlook, Access, PowerPoint)

MA/CSR Experience

Malcolm and Associate ecommerce/LLC 2018-present

Nova Southeastern medical assistant 2015-2018

Caregivers FL medical/Behavioral 2012- present

Jessie Trice Health, FL

RMA 2009-2012

Cleveland Clinic, FL

ER Tech 2005-2009

Physicians regional, FL

emergency room technician 2005-2009

Sheridan Health Corp

Medical/phlebotomist 2000 2004

Became very proficient in coding and billing. Recent Project Highlights:

Economic Recovery: regulate time for verifying payment through contacts with client and HMO using networking advantage.

Government Sector: federal government agencies, like Medicare getting approval notification to perform registration, and procedures timely and accurately.

Financial Sector: collection of enumeration for service precisely and accurately, so as not to delay debiting and the day’s end.

Infrastructure: coordinating care (e. g; clear and precise lab test, HIV testing, injections, PPD, heparin, insulin etc.) accurately done electrocardiogram, meds administration and processing patient charts for discharge). Cardiology, oncology, ob-gyn, internal-meds, urology, psychology, ortho, rheumatology. Acute setting meds-surg, telemetry, E R department.

Risk Management: Protected vulnerable networks following detailed risk assessments. Providing accurate test risk free, acceptance of testing and implementation of care.

Everton Saunders

1501 NW 179th Terrace Miami, FL Phone: 754-***-**** ad1ipl@r.postjobfree.com

Able to Relocate & Travel Extensively Available for Full-Time & Contract Assignments



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