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Customer Service Data Entry

Location:
Endicott, NY
Posted:
November 28, 2023

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Resume:

Corrine A. Thomas

*** ************* *** ********, ** 13760

607-***-****

ad1ioh@r.postjobfree.com

Skills:

Customer Service, Leasing and Rental Agent, Verbal & Written Communication, Positive Attitude, Dependability, Multitasking, Active Listening, Adaptability, Attention to Detail, Phone Etiquette, Patience, Data Entry, CRM Software, Word, Excel, Outlook, Zoom, Teams, Google

Professional Experience:

Metro Interfaith Housing Management Corporation, Binghamton, NY

Housing Manager; June 2023 - present

Manage all aspects of assigned properties.

Inspect and arrange maintenance to meet standards.

Accounts receivable and payable.

Build relationships with perspective clients.

Customer focus and bottom-line orientation.

Express Employment Professionals, Johnson City, NY

Recruiting Specialist; Aug 2022 – Present

Perform initial phone interview for candidate intake and engagement

Perform candidate reference checks and work history verifications

Coordinate front office customer service

Complete candidate onboarding, pay selection, W-4, I9, Harassment Prevention Training, skills assessments, etc.

Enter all data and document all calls into proprietary CRM

Set, tracked, and achieved goals as per 4DX by setting quarterly WIGs and performing lead & lag measures

Performed ongoing recruitment, inside sales and administrative training

Solomon Page (COVID Vaccination Pod), New York, NY

Administrative Support; Jan 2021 – Jun 2021

Greeter/Patient Educator/Supply Runner

Greeted patients upon arrival

Educated patients on the covid vaccination

Directed patients to proper locations

Sorted and supplied health care staff with needed supplies

Sall Associates, Binghamton, NY

Rental Agent; Sep 2016 – Oct 2020

Rental Agent

Provides excellent customer service

Pre-Screen and Set Appointments with Potential Residents

Tour Properties with Potential Residents

Supplies rental application and explains the process, provides follow up calls

Updating vacancy lists daily

Photograph properties and advertising on multiple internet rental sites

The Orbach Group, Plainsboro, NJ

Leasing Agent; Jun2007 – Sep2013

Future Resident Service

Future Resident Tour Guide

Key Holder

Banking Responsibilities

Education:

Bordentown Regional High School

Bordentown NJ

GED

Certifications:

Fair Housing

Focus Training

Seven Steps to Selling

Mold and Moisture Course

Apples Software Program

References:

Sandy Jones, Owner, Express Employment Professionals

ad1ioh@r.postjobfree.com

Office: 607-***-****

Cell: 570-***-****

Tracey Povell

Cell: 917-***-****

Alexa Freejie, Sales Representative

Cell: 843-***-****



Contact this candidate