Customer Service Data Entry
Resume:
Corrine A. Thomas
*** ************* *** ********, ** 13760
**********@***.***
Skills:
Customer Service, Leasing and Rental Agent, Verbal & Written Communication, Positive Attitude, Dependability, Multitasking, Active Listening, Adaptability, Attention to Detail, Phone Etiquette, Patience, Data Entry, CRM Software, Word, Excel, Outlook, Zoom, Teams, Google
Professional Experience:
Metro Interfaith Housing Management Corporation, Binghamton, NY
Housing Manager; June 2023 - present
Manage all aspects of assigned properties.
Inspect and arrange maintenance to meet standards.
Accounts receivable and payable.
Build relationships with perspective clients.
Customer focus and bottom-line orientation.
Express Employment Professionals, Johnson City, NY
Recruiting Specialist; Aug 2022 – Present
Perform initial phone interview for candidate intake and engagement
Perform candidate reference checks and work history verifications
Coordinate front office customer service
Complete candidate onboarding, pay selection, W-4, I9, Harassment Prevention Training, skills assessments, etc.
Enter all data and document all calls into proprietary CRM
Set, tracked, and achieved goals as per 4DX by setting quarterly WIGs and performing lead & lag measures
Performed ongoing recruitment, inside sales and administrative training
Solomon Page (COVID Vaccination Pod), New York, NY
Administrative Support; Jan 2021 – Jun 2021
Greeter/Patient Educator/Supply Runner
Greeted patients upon arrival
Educated patients on the covid vaccination
Directed patients to proper locations
Sorted and supplied health care staff with needed supplies
Sall Associates, Binghamton, NY
Rental Agent; Sep 2016 – Oct 2020
Rental Agent
Provides excellent customer service
Pre-Screen and Set Appointments with Potential Residents
Tour Properties with Potential Residents
Supplies rental application and explains the process, provides follow up calls
Updating vacancy lists daily
Photograph properties and advertising on multiple internet rental sites
The Orbach Group, Plainsboro, NJ
Leasing Agent; Jun2007 – Sep2013
Future Resident Service
Future Resident Tour Guide
Key Holder
Banking Responsibilities
Education:
Bordentown Regional High School
Bordentown NJ
GED
Certifications:
Fair Housing
Focus Training
Seven Steps to Selling
Mold and Moisture Course
Apples Software Program
References:
Sandy Jones, Owner, Express Employment Professionals
*****.*****@***********.***
Office: 607-***-****
Cell: 570-***-****
Tracey Povell
Cell: 917-***-****
Alexa Freejie, Sales Representative
Cell: 843-***-****
Contact this candidate