Travel Agent Social Media

Audrey Laurenza

Bandung, Indonesia ***** 089********* ******************@*****.***

Performance-driven and highly accurate Tourism Student with extensive knowledge, along with experience in languages, and creative media. Very open to all forms of collaboration that bring development, both individually and as a team, especially passionate regarding authorship, education, and community empowerment.

EXPERIENCES

American Corner Tanjungpura University

Tutor Assistant

(March 2021 - August 2021)

Honnebox.ltd

Customer Service

(July 2021 - April 2022)

Personable and dedicated Customer Service Representative with extensive experience in serving and copywriting industry. Motivated to maintain customer satisfaction, contribute to company success, and proven skills in establishing rapport with clients. Thiscode.id

Telemarketing

(November 2022 - February 2023)

Works with clients to determine requirements and provide excellent service. Friendly and e cient customer service team member devoted to maximising customer satisfaction with exceptional service and support. Knowledgeable about industry standards with strong skill in retaining product and service information to provide e ective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

EDUCATION

University of Padjadjaran

Bachelors of Marine Tourism

(September 2021 - Present)

3.56/4.00

Majoring in Marine Tourism

Vice Leader of Pena Budaya Student Press 2022 2023 Head of Student Executive Board Division in Padjadjaran University 2021/2022 PROJECTS

Vice General Manager Event

@bigforcefestival

(August 2022 - December 2022)

Liaison O cer

@jsfunpad

(August 2022 - November 2022)

SKILLS

Microsoft O ce, Google Spreadsheets, Analytical Skills, Multitasking, Problem Solving, Time Management, English Speaking and Writing, Native Indonesia, Copywriting, Chinese Language (Elementary), Teamwork.

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