Customer Service Mechanical Engineering

RESUME

G. Harish Kumar,

New # ***, Old # ***, G.S.T ROAD,

Chrompet, Chennai – 600044.

Mobile No: 996-***-****

Email id: **********@*****.***

CAREER OBJECTIVE

To pursue a challenging and outstanding career in the present fast growing highly competitive world to utilize my skills and abilities and to be effective and efficient in the areas of work assigned to me & to grow and curve myself with the organization. I shall strive to excel in my field and constantly upgrade myself, keeping in pace with the rapid changes.

Academic Qualifications:

2009 - 2013: B.E (Mechanical Engineering)

Vels University, Chennai, India.

2007 - 2009: Higher Secondary School Certificate (HSC)

Holy Angels Higher Secondary School,

Chrompet, Chennai, India.

2005 – 2007: Senior Secondary School Certificate (SSLC)

NSN Higher Secondary School,

Chrompet, Chennai, India.

Work Experiences :

Firm 1:

Name : E-Care India Pvt Ltd.

Place : Chennai, India.

Designation : Executive-Credentialing.

Period : 29/04/2022 to 22/09/2023.

Main Responsibilities :

I was working under four major process for my client’s namely “Data audit, Submission, CAT, Invoice compliance”. We create the job vacancy for nurses as per hospital requirements.

Checking and adding all the required certification in the nurses profile

Performing audits on the certifications of nurse details whether it’s up to date validation

Creating job posting vacancies on behalf of hospitals for the nurse job requirements

Need to check the nurse documents with the specialty requirements, if both are matching means we will forward the nurse details to the hospital for the interview process

Work on nurse bill rates, shift timings regularly as per hospital needs

Check all the work details of the doctors with the time sheets and Confirmation agreement provided by the hospital whether the worked time and the bill rates are matching exactly

Firm 2:

Name : Sutherland Global Services.

(Amazon Customer Care Service).

Place : Chennai, India.

Designation: Customer Service Associate (CSA).

Period : 14/06/2021 to 27/12/2021.

Main Responsibilities :

Voice process-in support-India and non-voice process-UK support

Helping the customer with their products placed and delivered in website

Non-order related queries

Account updates

Payment and transaction etc

Firm 3:

Name : Radient Cash Management.

Place : Chennai, India.

Designation: Cash Executive (CE).

Period : 07/01/2018 to 20/03/2020.

Main Responsibilities:

Cash collection from the respected vendors and depositing them in the respective bank within the stipulated time

Maintaining the data entry of the funds collected and deposited

Mailing the entire collected and deposited fund details to customer at the end of the day

Firm 4:

Name : Sree Balaji Forgings.

Place : Chennai, India.

Designation: CNC Operator, Turning setter.

Period : 01/07/2016 to 15/08/2017.

Main Responsibilities :

(The parts manufactured were used in automobile industry)

Initiating & operating the manufacturing process team

To make sure that everything from raw materials to finished products meets quality and safety standards specified in the purchasing documentation

Quality Testing & in process document work

Firm 5:

Name : Wintech Precision Engineering.

Place : Chennai, India.

Designation: CNC Programmer.

Period : (05/04/2015 to 10/04/2016).

Main Responsibilities :

(The parts manufactured were used in aerospace industry)

Programming & setting up of the machine for the new job and operating it

To make sure that everything from raw materials to finished products meets quality and drawing standard

In process document work, job router etc.

Quality check & final despatch

Firm 6:

Name : BK Forgings.

Place : Chennai, India.

Designation: CNC Operator, Turning setter & Line inspector

(Quality Control)

Period : 15/07/2013 to 10/03/2015.

Main Responsibilities :

(The parts manufactured were used in automobile industry)

Initiating & operating the manufacturing process team

To make sure that everything from raw materials to finished products meets quality and safety standards specified in the purchasing documentation

Quality Testing & in process document work

Additional Skills:

Computer Aided Design (CAD)

Computer Aided Manufacture (CAM)

Good working knowledge in MS-Word, MS-Excel and Power point

Good knowledge in internet research

Strong organizational, administrative and analytical skills

Personal Skills:

Ability to deal with without stress to work with critical situations

Hard working, committed and flexible

Quick Learner and passion to learn new things

Self-Motivate and handling the problems

Good verbal and written communication skills

A logical, methodical approach to your work and you must be accurate when taking measurements and recording figures

Personal Details:

Full Name : G. Harish Kumar

Father Name : N. Gopinathan

Mother Name : G. Prathiba

Date of Birth : 01.07.1992

Gender : Male

Nationality : Indian

Marital Status : Single

Languages Known : English – To speak, Read and Write.

Hindi – To speak, Read and Write.

Tamil – To speak, Read and Write.

Declaration:

I hereby declare that all the above mentioned details are true to the best of my knowledge and belief.

Date: 21-10-2023.

Place: Chennai.

Signature: (G.HARISH KUMAR)

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